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Guest Relation Executive Jobs Opening in GoStops at Kochi, Kochin-Others, Kochi

Guest Relation Executive

experience-icon 1 Years
salary-icon 16000 - 19000 Monthly
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Posted: 19 Apr 23

Job Description


You will be joining the Operations team at goStops with a specific focus on day-to-day operations. You will improve the hostel’s quality by delivering exceptional guest service.


As a Guest Relation Executive, you will help the organization to achieve its goals by smoothening day-to-day operations through great communication & team coordination.


-      Greeting and assisting visitors in a professional and friendly manner.

-      Perform check-ins and check-outs.

-      Scheduling and confirming appointments, meetings and events.

-      Reporting to management and assisting with administrative tasks.

-      Answering phone calls and forwarding calls to respective departments.

-      Keeping track of office supplies and placing orders for replacements.

-      Organising and maintaining files and records and updating them when necessary.

-      Creating and maintaining updated documents and spreadsheets.

-      Overseeing the sorting and distribution of incoming mails & inquiries.

-      Preparing outgoing mail items such as envelopes or packages.

-      Organize bookkeeping and issue invoices/checks.

-      Converting visitors into repeaters by providing excellent service.

-      Ensure strict compliance with the brands & regulations.

-      Responsible for the property in the absence of the property manager.



-      Owner mindset, willingness to take initiatives and accountability to drive closures.

-      Hospitality management degree(preferably).

-      Powerhouse of energy to motivate others.

-      Excellent managerial and communication skills.

-      Great skill in handling crisis.

-      No issues while traveling across India.


Minimum one year of experience in front office operations.

Experience in handling cash & preparing vouchers.

More information about this Guest Relation Executive Job

Please go through the below FAQs to get all answers related to the given Guest Relation Executive job

  1. What are the job requirements to apply for this Guest Relation Executive job position?
    • Ans: A candidate must have a minimum of 1 year experience as an Guest Relation Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: MBA/PGDM, BHM

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 16000 and 19000 Monthly. The Salary will depend on the interview. This Guest Relation Executive is a Full Time in Kochi.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Guest Relation Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Guest Relation Executive position?
    • Ans: There are immediate 1 job openings for Guest Relation Executive in our Organisation.

Job Particulars

Education MBA/PGDM, BHM
Who can apply Experienced (1 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1753647
Job Category Tech Support
Locality Address Kochi, Kochin-Others
State Kerala
Country India

About Company


Established in 2014, GoStops is India's fastest-growing backpacker hostel brand. We presently have a geographic presence in more than 30 destinations & our mission is to offer Gen. Z consumers fantastic social stays at reasonable prices & create a brand with which they can associate.


·       Since inception, we have catered to more than 5 lakh guests.

·       Grew 6x in terms of the number of beds during the pandemic years despite a sharp decline in the industry.

·       Raised $2 Mn in two funding rounds during the pandemic.

·       Highest number of beds available.

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