Guest Relations Executive Jobs in Across India - Career Craft Consultants
Guest Relations Executive
0 Years 
12000 - 42000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Com, M.Pharm, MA, BBA/BBM, BCA, BEd, BHM, BSc, MCA, MD, MEd, MSc, MSW, PG Diploma, 12th Pass (HSE), Vocational Training 
Job Description
Location: All around India
Job Details:
Guest Relationship Executive (Females with excellent communication and good personality, height at least 5'4 and any graduate)
Job type: Permanent, Interested may drop their CV's along with their picture
About GRE:
This is like senior level profile. Candidate will be joining on the executive level.
The main responsibilities of GRE are to welcome the VVIP Guest visiting Hotel, escort them to their rooms, and manage the lobby area of hotel.
Candidate will be getting accommodation and other facilities as well.
The successful Guest Relations Executive will:
- be dedicated to the delivery of exceptional service and continuous improvement
- enjoy working as part of a highly motivated team
- demonstrate an excellent command of the English language
- have a positive attitude and excellent interpersonal skills
- be immaculately groomed and exceptionally well presented
- display a confident, professional and welcoming personality
As Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Executive is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Meet, greet and direct Guests who enter the lobby area.
- Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements.
- Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner.
- Manage record and resolve promptly Guest or customer complaints.
- Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge
- Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate.
- Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest.
- Maintain good communication and work relationships in all hotel areas.
- Maintain staffing levels to meet business demands.
- Attend all Reception meetings and Executive Lounge Meetings.
- Comply with hotel security, fire regulations and all health and safety legislation.
- Act in accordance with policies and procedures when working with front of house equipment and property management systems.
- Assist with other departments, as necessary.
Job Particulars
About Company
When companies go looking for top business talent, they don't check out the 'job wanted' ads; they hire a 'headhunter'- an executive recruiter who can identify potential leaders and managers of a caliber, which enables companies to remain competitive. We at CAREER CRAFT CONSULTANTS constantly endeavor to partner with progressive organizations to meet their human capital needs in most professional and effective manner and deliver excellent business results every time on time.
In today's dynamic world where human capital is the key differentiator between good organizations and great organizations, employing right kind of people at the right time and at the right place is the key to business success. CAREER CRAFT CONSULTANTS offers its clients a unique service through a high quality screened process for finding suitable candidates and finally doing reference checks on demand to provide them the most competent resources available for the job.
