Guest Relations Executive Jobs in Delhi,Faridabad,Gurgaon - OYO Rooms
Job Description
Job Description: Guest Relations Executive
Roles & Responsibilities:
- Helps & Assist the Hotel Manager with daily tasks.
- Present at the Lobby for any sort of Guest query and assistance (including Check-In & Check-Out, when the Hotel Manager is unavailable).
- Handles all guest complaints including managing guest’s queries.
- Escorts Guests to their respective assigned rooms + luggage
- Responsible for In-room dining orders and buffet breakfast.
- In the Night shift - takes round of the Hotel periphery; also, takes round of the guest floors for preventive security measures
- Check all the ready rooms before guest arrival.
- Orders the stocks for future requirement considering occupancy
Eligibility & Qualifications:
- Minimum educational qualification – 10+2
- Minimum age: 18 years.
- Good communication skills (English & Hindi).
- Good personality and grooming.
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MSc, 12th Pass (HSE), Vocational Training, BSW
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id635898
Job Category MBA , Diploma , BSc/BCA/BBM , Retail
Locality Address
State Haryana, Uttar Pradesh, Delhi
Country India
About Company
Oravel Stays Private Limited, trading as OYO, is India's largest hospitality company,[1] consisting mainly of budget hotels.[2][3][4] It was founded in 2013 by Ritesh Agarwal and has since grown to over 500 cities in India, China, Malaysia, Nepal, the United Kingdom, the United Arab Emirates, Saudi Arabia, the Philippines, Indonesia and Japan, and operates 450,000 rooms globally as of January 2019
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