GUEST RELATIONS EXECUTIVE Jobs in Hyderabad - The Botanika

The Botanika
12000 - 15000 Per Month
GUEST RELATIONS EXECUTIVE Jobs in Hyderabad - The Botanika
Last Date 26 Nov 2018

The Botanika - Job Details

Date of posting: 27 Sep 18
Welcome guests during check-in and giving a found farewell to guest while checkout.
Handling guest complaints and concerns in an efficient and timely manner.
Overseeing VIP guests, arrivals and departures.
Coordinating and multi-tasking job duties in a busy environment.
Should possess detailed information about the Hotel, city as well as the competition.
Detailed information regarding arrivals and room requirements.
Have up to date information on daily room occupancy
Providing excellent customer service as per hotel standards.
Greeting guests as they enter and exit the hotel.
Providing information regarding the Hotel, town attractions, activities etc.
Check on VIP reservations, complete their pre-registration formalities.
Allocate rooms to all arriving guests.
Maintain up-to date information on room rates, current promotions, offers and packages
Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
Co-ordinate with housekeeping for clearing of rooms.
Collect Guest feedback during guest departure along with his likes and dislikes.
Perform basic cashier activities as and when required.
Maintain guest lockers for safe custody.
Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.
Give proper and complete handover to the next shift
Should be able to handle all guests without bias or prejudice.
Follow the house rules and policies laid down by the management.
Adhere to strict staff grooming and hygiene standards.
Consciously and continuously strive to better his/ her skills and increase his/ her knowledge.
Good command of the English language is essential, both written and verbal
Must possess strong organization time management skills, attention to detail.
Must be guest service focused and a team player.
Positive attitude and outgoing personality is essential.
Must be able to work shifts - days, evenings, weekends and holidays.
Ability to relate well to Hotel guests and employees.
Professional in demeanour and presentation.
Personable, enthusiastic, self-motivated and able to work independently.
Observant, discriminating and detail-oriented
Ability to understand and carry out oral and written instructions and request clarification when needed.
Strong interpersonal and organizational skills.
Able to work morning, evening, weekend, holiday, and overnight shifts.

Job Summary

Job Type : Full Time
Job Role : Others
Job Category : Walkin,Analyst / Analytics,Logistics / Transportation
Hiring Process : Walk - In, Face to Face Interview
Who can apply : Freshers

About The Botanika

Ours is star category hotel. we has a restaurant, coffee shop, gym, shuttle court, squash court and SPA. Located in the middle of the software industries.
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us

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The Botanika recruiting GUEST RELATIONS EXECUTIVE candidates nearby Hyderabad.The Botanika vacancies for GUEST RELATIONS EXECUTIVE is recruited through Written-test, Face to Face Interview etc.
The Botanika Company recruits a lot of candidates every year based on the skills Customer Relationship. The candidates with BA, BHMS, B.Com are selected to full fill the vacancies in Others job field. The candidates nearby Hyderabad can apply for GUEST RELATIONS EXECUTIVE position in The Botanika. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the The Botanika recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of The Botanika and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of The Botanika and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in The Botanika and near your city and get a secured career.