Guest relationship executive Jobs in Bangalore - YLG India Pvt Ltd
Job Description
Job Description:
- Managing in Planning & Execution of day-day Operations.
- Ensure clients are properly greeted upon their arrival.
- Ensuring and providing flawless, upscale, professional and high class guest service experiences.
- Analysing customer feedback and providing strategic direction to continuously improve overall rating.
- Responding to guests needs and anticipating their unstated ones.
- Roaster Planning, Week-off scheduling.
- Contributing to the development of customer satisfaction programs.
- Age limit up to 26years only.
- Fresher / Proven work experience as a Guest Relation or in similar role.
- Strong sense of responsibility and a professional presentation.
- Excellent problem-solving and multitasking skills.
- Leadership skills along with the ability to motivate a team into high performance.
- Customer service drive with outstanding communication and active listening skills.
Job Particulars
About Company
In 2009, YLG established in Bangalore. YLG opened with a promise consistently deliver world class services to all customers across all Salons, bringing the best products and services from across the world.
Forbes rated YLG one of the five hottest start-ups. We have also earned many more accolades like the best Regional Salon Chain (South) at the Indian Salon and Wellness Awards for three consecutive years and many more. Did success go to our head? No, only the desire to be truly world class and innovative every day. We partnered with Headmasters UK, London based cutting edge hairdressing chain to create and launch signature hairstyles way back in 2010. The styles are unique yet can be created at any YLG Salon for any customer at any moment. That has evolved today into an annual exercise where globally acclaimed stylists work with every year to create the YLG international Styles which are available to all our customers. If you are a YLG customer, we bring you the cutting edge styles delivered right here !
Beauty is an investment. YLG is the first Salon Chain in India to raise capital from Marquee VC and PE. It's a story that's changing every day. Even as you read this, we are getting ready for another make over.
