guest service associate Jobs in Kolkata - Job Conseil

guest service associate

Job Conseil

0 Years

8000 - 10000 Monthly

Expired

Posted: 23 Jul 17

Check the reservation book for reservations for the next meal period.
Notify the supervisor of any parties of more than six.
Distribute reservations among all servers equally, informing them of all information necessary.
Example, Birthdays, anniversaries, bill not to be taken to the table or any other unusual requests.
See that the reservation signs are placed on the tables.
Inquire with the kitchen what the daily specials are for the shift.
Always answer the phone politely using a friendly tone and being informative.
The telephone must be answered on a maximum of three rings.
If a customer has any questions, it is your responsibility to answer them accurately. Therefore, know your product and price list.
You must have complete knowledge of all food and beverage menus: The ingredients; the preparation; how items are served and with what; know your prices; know the daily specials.
Education: Degree, High schooling or one year's Diploma in hotel Management or equivalent.
Experience: Previous experience in similar Job role.