Hardware and Networks - Other Jobs Opening in KYNDRYL SOLUTIONS PRIVATE LIMITED at Bengaluru
FEATURED JOBDesktop Support 1
organization.
Job Description
Responsible for providing Reports on SLA compliance
• Responsible for ensuring the smooth day to day running of the IT Service Desk,
• First point of support for IT Service Desk staff.
• Initial escalation point for all user requests.
• Carries out fault finding and problem solving on software and hardware issues and passes more complex faults and requests to the IT Manager (Services) or other relevant resource.
• Carries out other administrative task including user creation, password resetting and other related task
• Should be able to send notifications where required.
• Provides support to the IT Manager (Services).
• Represents the department where required.
• Responsible for following established IT processes and supporting new ones.
• Vendor coordination.
