International Crops Research Institute for the Semi Arid Tropics (ICRISAT) invites application for the position Head
Essential: Masters in ICT related discipline Minimum Experience: 15 Years of relevant experience of mid-size ICT setup, with 7-8 years of relevant experience in the role of a Manager/leading a team is preferable
Technical Competencies: Ability to identify and implement new technologies, new ICT comports at all level of ICT. Proactive approach in case of managing ICT equipment and other service concerns
a) Oversee the development, operations, maintenance and support of the institute’s ICT systems and infrastructure
b) Manage IT budget and review processes of managing infrastructure consisting of server, networks, data center, Internet bandwidth, IT security and compliance.
c) Manage application and resources on Cloud Platforms
d) Manage perimeter security and involved ICT devices firewall and intrusion detection/prevention systems and enhance Anti-virus systems, and conducting security vulnerability tests.
e) Manage Micrsoft365 Tenant including users and their licencing, Azure Active Directory, Sharepoint site collections, Powerbi, PowerApps, Microsoft Flows and Teams, and Amazon cloud for domain registration and configuring traffic rules
f) Implement relevant modern ICT technologies and lead continuous process improvement, along with optimizing cost
g) Ensure successful query resolution raised by various internal and external stakeholders, by the ICT team
h) Ensure successful process execution and service delivery by managing communication within internal stakeholders across ICRISAT
i) Manage awareness and training sessions for ICT team and staff on implementing new systems
j) Ensure effective delivery of ICT services as per institutional standard and protocols
k) Improve the quality of its programs to achieve operational excellence through the use of technology. Fostering a culture of creativity, collaboration and learning in the ICT work environment