Help Desk Tele Caller Jobs Opening in Atnest Pvt. Ltd. at Jubilee Hills, Hyderabad

Job Title: Help Desk Tele Caller

Location: [Hyderabad]

Position Overview:
We are seeking a dynamic and customer-focused individual to join our team as a Help Desk Tele Caller. The ideal candidate will be responsible for providing exceptional customer service and technical support to our clients over the phone.

Key Responsibilities:

1.      Handle inbound and outbound calls from customers regarding their inquiries, complaints, and technical issues.

2.      Provide timely and effective resolution to customer queries and concerns.

3.      Maintain accurate records of customer interactions and transactions.

4.      Follow up with customers to ensure satisfaction and resolution of issues.

5.      Collaborate with team members to continuously improve customer service processes and procedures.

6.      Adhere to company policies and procedures at all times.

Qualifications:

·         Proven experience in a customer service or help desk role.

·         Excellent communication skills, both verbal and written.

·         Strong problem-solving abilities.

·         Ability to work well under pressure in a fast-paced environment.

·         Proficiency in using computer systems and software applications.

·         Graduation; additional certification in customer service is a plus.

How to Apply: Interested candidates are invited to submit their resume detailing their relevant experience for the position by Whatsapp – or by E-mail –

1. What are the job requirements to apply for this Help Desk Tele Caller job position?
   
   • Ans: A candidate must have a minimum of fresher as an Help Desk Tele Caller


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: BA, BBA/BBM
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Help Desk Tele Caller is a Full Time in Hyderabad.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Help Desk Tele Caller is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Help Desk Tele Caller position?
   
   • Ans: There are immediate 1 job openings for Help Desk Tele Caller in our Organisation.