Helpdesk Senior Associate Jobs in Noida - Optimus Global Services Ltd
Helpdesk Senior Associate
Optimus Global Services Ltd
0 to 3 Years 
Not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 01 Jun 21
Job Description
Provide L2 technical guidance in activities associated with identification prioritization resolution of reported problems through Phone Email Chat Activities include recognition research isolation resolution follow up steps Typically the associate level participates in a supportive role by acting as a liaison between customers departments within the Client Infrastructure Strong troubleshooting knowledge of MS Windows PC Hardware Internet Explorer MS Office COTS applications etc
Sound knowledge of ITIL best practices around Incident Request Management procedures
Sound knowledge of ITIL best practices around Incident Request Management procedures
Job Segment Consulting Help Desk Information Technology Technology
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1132155
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Uttar Pradesh
Country India
About Company
Optimus Global Services Ltd
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