Hindi BPO Executive - Voice And Non-Voice Process Jobs Opening in Boston business solution at Ambattur, Perungudi, Chennai
Job Description
Location - Chennai (Perungudi, Ambattur)
Language - English+ Hindi
Day shift
No sales process No target
Age below 30
Salary - 15k to 20k
Graduate
Key Responsibilities:
Voice Process (Inbound & Outbound):
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Handle incoming calls from customers in Hindi and assist them with their queries, complaints, or requests.
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Make outbound calls to customers for follow-up, verification, feedback, or promotional campaigns.
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Resolve customer issues related to products, services, orders, payments, or account details.
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Provide accurate and complete information to customers and ensure high levels of customer satisfaction.
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Escalate unresolved issues to the appropriate departments and ensure timely resolution.
Non-Voice Process:
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Respond to customer queries through chat, email, or social media platforms in Hindi (or Hindi typed in English script).
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Process customer requests such as data entry, form filling, account updates, complaints logging, etc.
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Ensure prompt and professional written communication while maintaining clarity and tone.
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Update records, maintain accurate logs, and follow up on pending customer requests.
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Work with internal teams to ensure service requests are completed on time.
Required Qualifications:
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Minimum education: Graduate.
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Language Proficiency: Fluent in Hindi (spoken and written); basic understanding of English is an advantage.
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Good typing speed and accuracy (especially for non-voice roles).
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Basic computer knowledge (MS Office, email handling, typing, etc.).
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Freshers are welcome; prior BPO/call center/customer service experience is a plus.
Key Skills and Attributes:
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Excellent verbal communication skills in Hindi.
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Clear and polite written communication in Hindi (typed in Hindi or Roman script as needed).
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Patience and empathy while handling customer issues.
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Ability to multitask and manage time efficiently.
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Team player with a positive attitude and willingness to learn.
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Good problem-solving skills and presence of mind.
More information about this Hindi BPO Executive - Voice and Non-Voice Process Job
Please go through the below FAQs to get all answers related to the given Hindi BPO Executive - Voice and Non-Voice Process job
- What are the job requirements to apply for this Hindi BPO Executive - Voice and Non-Voice Process job position?
- Ans: A candidate must have a minimum of fresher as an Hindi BPO Executive - Voice and Non-Voice Process
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Hindi BPO Executive - Voice and Non-Voice Process is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Hindi BPO Executive - Voice and Non-Voice Process position?
- Ans: There are immediate 1 job openings for Hindi BPO Executive - Voice and Non-Voice Process in our Organisation.
Job Particulars
About Company
Chennai 
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Salary not disclosed
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Freshers
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