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Hindi / Telugu / Malayalam / Kannada - BPO Voice process - Sal 12k to 20k take home Jobs in Chennai - Creative hands hr consultancy

Hindi / Telugu / Malayalam / Kannada - BPO Voice process - Sal 12k to 20k take home
Creative hands hr consultancy
12000 - 20000 Per Month
Creative hands hr consultancy
Last Date 15 Oct 2019
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Creative hands hr consultancy - Job Details

Date of posting: 16 Aug 19
Hindi / Telugu / Malayalam / Kannada - VOICE PROCESS - Job Description!!!!

Job Title: Customer Care Representative ( Inbound/Outbound Voice Process)
Job Location:
 Chennai
Scope
Primarily to manage Inbound, outbound and EMail/NonVoice Contact Center Operations for providing support to Airtel Retail Stores for Prepaid and Postpaid products:
Inbound Desk / Outbound:
Hotline support to Airtel retail center representatives.
EMail/SR to be raised for cases which cannot be resolved on incoming call.
Follow-up with backend team (Airtel Circle Team, Managed Services team, IT team etc.)for issue resolution
Updating and close looping of issues with respective Airtel retail center representatives.
Email Desk:
Response to emails sent by Airtel retail center representatives.
EMail/SR to be raised for cases which needs inputs and support from backend teams.
Follow up with backend team (Airtel Circle Team, Managed Services team, IT team etc.)for issue resolution
Updating and close looping of issues with respective Airtel retail center representatives via emails.
Service provider needs to support for issues and queries including but not limited to following scenarios:
AV related issues 
Activation related issues 
NMS related requirements
Provisioning related 
MNP Cases 
Payment related issues
Data Issues

Please call Hemanth for more info.
Please send resume to - Hands HR Team
Contact Info.
Phone No. 9715166618
Email Id: hemanthbhathad@gmail.com.

Job Summary

Job Type : Full Time
Job Role : Others
Job Category : Others
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Creative hands hr consultancy

Creative Hands HR Consultancy is Startup firm, formed by young and dynamic entrepreneurs having experience and knowledge in the US Financial Market recruiting.

We are one among the few firms equipped to provide a comprehensive end-to-end HR service platform to our clients. Given the high cost, legal complexity and administrative burden associated with temporary staffing and other HR functions in India, corporations are increasingly seeking to outsource these functions. Flawless client servicing is our first motto.

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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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