Hiring For Phone banking Officer Jobs in Mumbai,Navi Mumbai - Uplift career
FEATURED JOBHiring For Phone banking Officer
Uplift career
Expired
Posted: 25 Nov 19
Job Description
About Process : >Inbound (Solving customer queries + Upselling)
>Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction
>Identify and convert the opportunities for cross selling (banking product) on customer's call
>Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues
>Calling Credit cards / HNI customers for various service and sales related campaigns
>Targets on conversions and cross selling
>Cross selling of various bank products>Build and deepen relationships with customers to achieve increase in share of wallet and revenues through the phone banking channel
>Inform Customers of new products or product enhancements to further expand the banking relationship>Offering Financial products like (Investment, Insurance, Mutual Funds, etc.) to Prospective customers
Location : Thane ,Vashi, Andheri, Ghasnoli
>Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction
>Identify and convert the opportunities for cross selling (banking product) on customer's call
>Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues
>Calling Credit cards / HNI customers for various service and sales related campaigns
>Targets on conversions and cross selling
>Cross selling of various bank products>Build and deepen relationships with customers to achieve increase in share of wallet and revenues through the phone banking channel
>Inform Customers of new products or product enhancements to further expand the banking relationship>Offering Financial products like (Investment, Insurance, Mutual Funds, etc.) to Prospective customers
>Provide customer service to bank customers |
Excellent Communication skills
Salary :- 15,000 to 23,000
Basic Incentives
Weekly Off :- Sunday Fixed off / Alternative Saturday OFF
Note : Bank JOB // Payrol Job //
Job Particulars
Role bpo telecaller
Education B.Com, M.Com, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id763998
Job Category BPO
SkillsBPO Call Center Customer Care Executive Customer Relationship Customer Service Inbound Calling International BPO Outbound Sales Telecaller US Calling
Locality Address Andheri East , Andheri West , Chandivali , Malad East , Malad West , Powai , Thane, Vashi , Airoli , Ghansoli , Vashi
State Maharashtra
Country India
About Company
UPLIFT CAREER is an Mumbai based HR consultancy firm. We are engaged in providing comprehensive job consultancy. Through our unique Franchisee and widespread network of agents across multiple locations, we cater to the needs of clients across India. We create a platform for both hiring companies and job seekers for the fulfillment of their requirements efficiently. Further, the success of our company can be defined by the placement of over 1250 candidates in just 15 Months of our establishment.
Note : We are Not taking Any kind of cousaltancy charges
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