HIRING TECHNICAL SUPPORT ENGINEER Jobs Opening in ADITHYA IT SOLUTION PVT LTD SALEM at Salem
Job Description
We are looking to hire a skilled technical support engineer to assist our clients with all IT and technical-related issues. You will be required to respond to report tickets and assist clients via remote access or on-site. This may include installing hardware and software systems, diagnosing networking issues, installing upgrades, and resolving IT issues.
- Qualification: BE/BTech/MCA
- Experience: 0 – 2 years
- Salary: 20000 to 25000
Key Responsibilities
1. Technical Support & Troubleshooting
-
Diagnose and resolve hardware, software, and network issues.
-
Provide remote & on-site support to customers or internal teams.
-
Escalate unresolved issues to senior engineers or developers.
2. Customer Assistance & Communication
-
Respond to customer queries via phone, email, or chat.
-
Guide users on system usage, installations, and configurations.
-
Document customer interactions, issues, and resolutions in ticketing systems.
3. System & Network Management (If Applicable)
-
Maintain and monitor servers, networks, and cloud-based systems.
-
Assist in software updates, patches, and security configurations.
-
Support IT infrastructure, databases, and enterprise applications.
4. Product & Process Improvement
-
Provide feedback to development teams for product enhancements.
-
Conduct training sessions for end-users on new technologies.
-
Assist in creating user manuals, FAQs, and troubleshooting guides.
More information about this HIRING TECHNICAL SUPPORT ENGINEER Job
Please go through the below FAQs to get all answers related to the given HIRING TECHNICAL SUPPORT ENGINEER job
- What are the job requirements to apply for this HIRING TECHNICAL SUPPORT ENGINEER job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an HIRING TECHNICAL SUPPORT ENGINEER
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BE/B.Tech, MCA
- What are the salary requirements for this job?
- Ans: The salary range is between 20000 and 25000 Monthly. The Salary will depend on the interview. This HIRING TECHNICAL SUPPORT ENGINEER is a Full Time in Salem.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This HIRING TECHNICAL SUPPORT ENGINEER is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the HIRING TECHNICAL SUPPORT ENGINEER position?
- Ans: There are immediate 1 job openings for HIRING TECHNICAL SUPPORT ENGINEER in our Organisation.