Hospital Floor Coordinator - Thane Jobs Opening in Matoshree Gangubai Sambhaji Shinde Hospital - Unit of Platinum Hospital Private Limited at Thane, Mumbai
Job Description
Supervise and coordinate the day-to-day activities on the hospital floor, ensuring optimal patient care and workflow efficiency.
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Act as the liaison between nursing staff, doctors, housekeeping, and administrative teams.
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Monitor patient admissions, discharges, and transfers to ensure timely bed allocation and proper documentation.
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Ensure compliance with hospital policies, quality standards, and infection control protocols.
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Handle patient and family queries, resolve complaints, and ensure high levels of patient satisfaction.
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Support nursing staff with resource allocation, shift planning, and duty assignments.
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Coordinate with housekeeping, maintenance, and supply departments to maintain floor readiness and cleanliness.
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Maintain records related to patient movement, staffing, incidents, and service quality on the floor.
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Participate in audits, inspections, and continuous improvement initiatives.
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Report any irregularities or critical incidents to hospital administration promptly.
Key Responsibilities
1. Patient Coordination and Support
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Welcome new patients and their families to the hospital floor, assist with orientation, and guide them regarding facilities and protocols.
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Coordinate admission and discharge procedures with the admissions department and nursing team.
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Ensure that the patient’s bed allocation, files, wristbands, and basic needs are prepared before arrival.
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Resolve any non-clinical concerns of patients or escalate them to appropriate authorities.
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Act as a point of contact between the nursing station and administrative offices.
2. Floor Operations Management
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Monitor daily floor activities, including patient movement, room readiness, and shift handovers.
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Maintain floor readiness by ensuring availability of beds, functioning equipment, and cleanliness.
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Ensure that each patient room is well-stocked with supplies and meets basic hygiene and comfort standards.
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Coordinate with engineering/maintenance for timely repairs or equipment issues.
3. Staff Coordination
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Liaise with nurses, ward boys, and housekeeping staff to ensure timely service and patient care.
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Assist in scheduling staff rosters and monitoring shift attendance and duty handovers.
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Act as a bridge between doctors’ instructions and nursing or ward staff implementation.
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Communicate with dietitians, physiotherapists, lab technicians, or other departments as needed.
4. Communication & Record-Keeping
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Maintain records of admissions, transfers, discharges, and deaths on the assigned floor.
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Track and report any operational delays, incidents, or patient complaints to the supervisor.
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Update reports related to room occupancy, patient satisfaction, and service efficiency.
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Assist in preparing audit reports, documentation logs, and compliance records.
5. Patient Experience and Family Liaison
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Address queries from patient families regarding room upgrades, billing issues, or discharge formalities.
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Ensure timely communication of medical updates through doctors or authorized personnel.
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Handle basic grievance redressal and ensure concerns are acknowledged and followed up.
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Guide visitors with proper information regarding timings, entry protocols, and patient etiquette.
6. Compliance and Quality Assurance
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Ensure all activities are compliant with hospital SOPs, NABH/JCI standards (if applicable), and safety protocols.
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Assist in regular floor audits for documentation, patient rights display, safety signage, and hygiene maintenance.
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Encourage patient and staff feedback and participate in continuous quality improvement initiatives.
More information about this Hospital Floor Coordinator - Thane Job
Please go through the below FAQs to get all answers related to the given Hospital Floor Coordinator - Thane job
- What are the job requirements to apply for this Hospital Floor Coordinator - Thane job position?
- Ans: A candidate must have a minimum of fresher as an Hospital Floor Coordinator - Thane
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BSc
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Hospital Floor Coordinator - Thane is a Full Time in Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Hospital Floor Coordinator - Thane is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Hospital Floor Coordinator - Thane position?
- Ans: There are immediate 1 job openings for Hospital Floor Coordinator - Thane in our Organisation.
Job Particulars
About Company
Mumbai 
Freshers 
Salary not disclosed 
BSc(Nursing)
Mumbai
Freshers
Salary not disclosed
BSc(Nursing)
Mumbai
Freshers
Salary not disclosed
BSc(Nursing)
Mumbai
Freshers
Salary not disclosed
BSc(Nursing)
Mumbai
Freshers
Salary not disclosed
Diploma, BSc
Mumbai
Freshers
Salary not disclosed
BSc
Mumbai
Freshers
Salary not disclosed
BSc(Nursing)
Mumbai
Freshers
Salary not disclosed
BA, BBA/BBM, BSc
Mumbai
Freshers
Salary not disclosed
BSc(Nursing)
Mumbai
0.6 Years
Salary not disclosed
B.Pharm, M.Pharm, BDS, BSc, MSc
Mumbai
Freshers
Salary not disclosed
BSc
Mumbai
Freshers
Salary not disclosed
B.Pharm, BSc(Nursing), MBBS, BAMS, BHMS, BPT, MPT
Mumbai
Freshers
Salary not disclosed
BSc(Nursing)
Mumbai
Freshers
Salary not disclosed
Diploma, BSc, MSc, PG Diploma
Mumbai
Freshers
Salary not disclosed
B.Pharm, BSc(Nursing), MBBS, BAMS, BHMS, BPT, MPT
Mumbai
Freshers
Salary not disclosed
BSc
Mumbai
Freshers
Salary not disclosed
Diploma, BSc
Mumbai
Freshers
Salary not disclosed
BSc(Nursing)
Mumbai
Freshers
Salary not disclosed
BSc
Mumbai
Freshers
Salary not disclosed
BSc 
