Hospital Receptionist Jobs Opening in Globe Hospital And Pharmaceutical Research Centre Pvt Ltd at Rudrapur
Job Description
Key Responsibilities:
1. Front Desk Operations:
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Greet and welcome all patients and visitors in a polite and professional manner.
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Provide information about hospital services, doctor availability, and appointment timings.
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Ensure the reception area is clean, organized, and presentable at all times.
2. Patient Registration and Appointment Scheduling:
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Register new patients and update existing patient records in the hospital management system.
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Schedule, reschedule, and cancel appointments for consultations, diagnostics, and follow-ups.
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Manage walk-in patients and guide them through the hospital process.
3. Phone and Communication Handling:
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Answer incoming phone calls promptly and direct them to the appropriate department or individual.
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Provide basic information over the phone regarding services, timings, and fees (as applicable).
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Take accurate messages and ensure timely communication.
4. Coordination with Medical Staff:
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Coordinate patient flow between departments (OPD, lab, pharmacy, diagnostics, etc.).
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Inform doctors and nurses about patient arrivals and scheduled appointments.
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Handle internal communication related to patient transfers and emergency cases.
5. Billing and Payment Support:
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Assist in generating consultation bills and invoices for outpatient services.
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Guide patients on payment methods and assist in processing transactions (cash, card, UPI).
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Work in coordination with the accounts or billing department for payment clearances.
6. Documentation and Records Management:
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Maintain patient records, registration forms, consent letters, and ID proofs in both digital and physical formats.
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Ensure confidentiality of sensitive patient information at all times.
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Keep records updated for insurance claims, medical reports, and follow-up visits.
7. Visitor and Attendant Management:
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Issue visitor passes and ensure security protocols are followed.
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Manage patient attendants and provide updates on wait times and procedures.
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Offer general assistance to elderly patients or those with disabilities.
8. Emergency and Support Services:
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Respond quickly to emergency situations and coordinate with emergency care teams.
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Stay calm under pressure and assist in guiding distressed patients or family members.
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Report any incidents or patient complaints to the supervisor immediately.
More information about this Hospital Receptionist Job
Please go through the below FAQs to get all answers related to the given Hospital Receptionist job
- What are the job requirements to apply for this Hospital Receptionist job position?
- Ans: A candidate must have a minimum of fresher as an Hospital Receptionist
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Hospital Receptionist is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Hospital Receptionist position?
- Ans: There are immediate 1 job openings for Hospital Receptionist in our Organisation.
