Hotel Front Office Manager Jobs Opening in Orion Group of Hotels at Juhu, Mumbai
Job Description
Job Summary
We are seeking a professional and customer-focused Hotel Front Office Manager to oversee the front desk operations of our hotel. The ideal candidate will be responsible for managing the reception team, ensuring excellent guest experiences, and maintaining smooth daily operations. This role requires strong leadership skills, problem-solving abilities, and a passion for hospitality.
Key Responsibilities
Guest Relations & Customer Service
- Welcome guests warmly and ensure a smooth check-in and check-out process.
- Handle guest inquiries, requests, and complaints professionally.
- Maintain high levels of guest satisfaction by providing excellent service.
- Ensure VIP guests and special requests are handled with priority.
Front Desk Operations
- Supervise front desk staff and manage daily shift schedules.
- Monitor room availability, reservations, and pricing strategies.
- Ensure accurate billing, payment processing, and cash handling.
- Maintain cleanliness and organization of the reception area.
Team Management & Training
- Train, mentor, and evaluate front office staff.
- Conduct regular meetings to update the team on hotel policies and guest feedback.
- Motivate the team to achieve high-performance standards.
Administrative & Compliance
- Prepare daily reports on occupancy, revenue, and guest feedback.
- Coordinate with housekeeping, maintenance, and other departments.
- Ensure compliance with hotel policies, health and safety regulations.
- Manage online and offline booking platforms.
More information about this Hotel Front Office Manager Job
Please go through the below FAQs to get all answers related to the given Hotel Front Office Manager job
- What are the job requirements to apply for this Hotel Front Office Manager job position?
- Ans: A candidate must have a minimum of fresher as an Hotel Front Office Manager
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BHM, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 22000 and 25000 Monthly. The Salary will depend on the interview. This Hotel Front Office Manager is a Full Time in Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Hotel Front Office Manager is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Hotel Front Office Manager position?
- Ans: There are immediate 1 job openings for Hotel Front Office Manager in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id2641087
Job Category Diploma , Walkin , BSc/BCA/BBM , Office Assistant
Locality Address Juhu
State Maharashtra
Country India
About Company
Orion Group of Hotels is a distinguished premium hotel chain renowned for its exceptional hospitality services both in India and abroad. Boasting a portfolio of 19 exquisite properties, we are dedicated to delivering unparalleled amenities and unforgettable experiences to our esteemed guests. Strategically situated in prime locations, our hotels offer convenient access to public transportation networks and key attractions, ensuring a seamless and enriching stay for every visitor. At Orion Hotels, we take pride in setting the standard for luxury accommodation and personalized service, ensuring that each guest’s journey is marked by comfort, convenience, and unparalleled satisfaction.
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