Hotel Manager Jobs in Palakkad - Alanchery Residency
Job Description
Core Responsibilities
- Monitor and evaluate all department daily activities to ensure the successful operation of hotel facilities, services and amenities.
- Oversee hotel administrative processes such as staffing, training and budgeting/finance to ensure proper planning and organization.
- Support the hotel’s sales and business strategies to maximize revenues and profitability.
- Conduct daily walk-through and quality checks to drive exceptional service and guest satisfaction at all points of contact, to include pre-arrival, check-in/check-out, food & beverage,transportation, housekeeping, laundry, banquets, conference services and maintenance.
- Drive effective communication across all departments to ensure consistency, cohesiveness and understanding of objectives and priorities.
- Address and respond to guest comments on travel review sites, comment cards or other mediums.
- Analyze and evaluate hotel performance by compiling statistics such as occupancy and labor reports and guest satisfaction index;Other tasks, projects and duties when needed, as assigned by the General Manager.
- Required Attributes
- A minimum of 2 years’ previous hotel operations and leadership experience, to include successful management of staff and focus on exceptional guest service.
- Excellent written & verbal English communication skills
- Clean Driving License with good driving skills
- Bachelor’s degree and/or appropriate combination of education and work experience to support on-the-job effectiveness.
- Demonstrated success in collaborating with diverse organizational functions to accomplish common goals.
- Exceptional service orientation, with keen ability to focus and deliver on guest needs.
- Reliable and responsible character, with exceptional follow up and attention to detail.
- Proactive approach, with exceptional initiative and problem solving abilities to ensure the highest levels of productivity and guest satisfaction.
- Ability to multi-task and effectively manage numerous priorities within a fast-paced environment.
- Previous experience with a major hotel brand is a plus Schedule flexibility and ability to work extended and/or irregular hours to include nights,weekends and holidays.
- Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 Kilograms without assistance.
- Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Must be able to stand, sit, or walk for an extended period of time.
Job Particulars
Who can apply Experienced (2 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id303156
Job Category BSc/BCA/BBM , Retail
Locality Address
State Kerala
Country India
About Company
Alanchery Residency is a service apartment for rental accomodation
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