Hotel Manager Jobs Opening in Universal Helios Grand Hotel at Chanakyapuri, Connaught Place, Daryaganj, Ahmedabad, Bangalore, Delhi
Job Description
Position Overview:
We are looking for a motivated, experienced, and service-oriented Hotel Manager to oversee the daily operations of our hotel and ensure exceptional guest experiences. The Hotel Manager will be responsible for managing staff, controlling budgets, ensuring quality standards, and handling guest relations. The ideal candidate should have a strong background in hotel operations, leadership, customer service, and hospitality standards.
Key Responsibilities:
1. Operations Management
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Oversee all aspects of hotel operations including front office, housekeeping, food & beverage, maintenance, and guest services.
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Ensure smooth day-to-day functioning of the property and address any operational challenges.
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Monitor departmental performance and ensure SOPs are followed.
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Supervise staff shifts, scheduling, and inter-departmental coordination.
2. Guest Relations
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Maintain high levels of guest satisfaction by ensuring prompt, courteous, and professional service.
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Resolve guest complaints and issues in a timely and efficient manner.
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Implement strategies to improve guest ratings, reviews, and overall experience.
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Promote customer loyalty and return business.
3. Staff Management
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Recruit, train, and manage hotel staff in various departments.
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Conduct performance evaluations and provide coaching or disciplinary action when needed.
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Ensure team members are motivated, well-groomed, and trained in customer service.
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Foster a positive and professional work environment.
4. Financial Management
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Monitor operational expenses and revenues to meet profitability targets.
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Prepare and manage budgets, forecasts, and cost controls.
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Authorize purchases and negotiate with vendors and service providers.
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Review financial reports and implement cost-effective measures.
5. Sales & Marketing
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Collaborate with the sales team to promote the hotel and increase bookings.
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Develop and implement strategies for corporate tie-ups, events, and group bookings.
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Monitor online travel portals (OTAs) and respond to reviews and inquiries.
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Work with digital teams to maintain the hotel’s online reputation and presence.
6. Compliance & Quality Assurance
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Ensure compliance with health, safety, hygiene, and fire regulations.
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Maintain licensing, permits, and government compliance documentation.
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Conduct regular audits and quality checks across all departments.
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Implement sustainability and energy-efficient practices where possible.
More information about this Hotel Manager Job
Please go through the below FAQs to get all answers related to the given Hotel Manager job
- What are the job requirements to apply for this Hotel Manager job position?
- Ans: A candidate must have a minimum of fresher as an Hotel Manager
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BBA/BBM, BHM
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Hotel Manager is a work from home job?
- Ans: Yes,its a Work from Home Job.
- How many job vacancies are opening for the Hotel Manager position?
- Ans: There are immediate 1 job openings for Hotel Manager in our Organisation.