Housekeeping Supervisor Jobs Opening in Ideal Career Zone at Shyam Bazar, Kolkata
Job Description
Job Description:
Job Title: Housekeeping Supervisor
Division: Restaurant & Hotel
Reports to functionally: Front Office Manager
Reports to Administratively: Operation Manager
Direct reports to the Role : HSK Room Attendant
Purpose of the Job:
Represents the hotel to the guest throughout all stages of the guest's stay. Determinate's a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms, accommodating special requests whenever possible.
Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel.
Key Responsibilities / Accountabilities:
- Supervise and train housekeeping staff, including scheduling and assigning tasks.
- Ensure all rooms and common areas are cleaned and maintained to high standards.
- Develop and implement cleaning procedures and protocols.
- Conduct quality control checks to ensure work meets established standards.
- Manage inventory of cleaning supplies and equipment, including requisitions for restocking.
- Resolve customer complaints related to housekeeping services.
- Address maintenance issues and report to the maintenance department.
- Monitor and ensure compliance with occupational health and safety standards.
- Perform administrative tasks such as timecards, attendance, and payroll.
- Collaborate with other departments to ensure facilities are maintained to high standards.
Note: The principal accountabilities listed above are an illustrative list and not an exhaustive list. Additional responsibilities may be added from time to time depending on organizational requirements.
Experience/Qualifications
Essential
n Graduate in any discipline.
n 2-3 years of working experience as a Housekeeping supervisor, in hotel/ resort preferred.
n Must be able to speak in Bengali, English and Hindi.
n Should know to read and write Bengali & English language also.
Desired
Good knowledge in guest handling.
In-depth knowledge of cleaning best practices, chemicals, equipment, and procedures.
Knowledge in general administrative task.
Capability of working at a stretch for long hours.
Behavioral Attributes required
1.Good Communication Skill
2. Leadership skills
3. Time Management
4.Planning
5.Learning Ability
6.Positive Attitude
7.Trustworthy
8.Decision taking ability.
9. Well groomed & presentable.
More information about this Housekeeping Supervisor Job
Please go through the below FAQs to get all answers related to the given Housekeeping Supervisor job
- What are the job requirements to apply for this Housekeeping Supervisor job position?
- Ans: A candidate must have a minimum of 2 to 3 year experience as an Housekeeping Supervisor
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BHM
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Housekeeping Supervisor is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Housekeeping Supervisor position?
- Ans: There are immediate 1 job openings for Housekeeping Supervisor in our Organisation.
