HR Recruiter - Call Centre Jobs Opening in Nextus Global at Kalyan, Mumbai
Job Description
Job Title: HR Recruiter - Call Centre
Department: Human Resources
Reports to: HR Manager
Job Type: Full-time
Location: Thane (Kalyan West)
Key Responsibilities:
ü Manage end-to-end recruitment for call centre roles (Customer Service Representatives, QA, etc.)
ü Partner with hiring managers to understand role requirements and workforce planning
ü Post job ads on job portals, social media, and internal platforms
ü Proactively source candidates through referrals and online channels
ü Screen resumes and conduct telephonic to assess communication and customer service skills.
ü Schedule interviews, coordinate hiring panels, and follow up on interview feedback.
ü Maintain candidate pipelines and keep database updated.
ü Handle bulk hiring campaigns and recruitment drives
ü Support hiring for night shifts
ü Contribute to improving the candidate experience and employer brand
ü Prepare recruitment reports and metrics for management review
Requirements:
ü Bachelor’s degree in Human Resources, Business Administration will be added advantage.
ü Minimum 1 years of experience in high-volume or call centre recruitment
ü Strong interviewing and screening skills, especially for voice and customer-facing roles
ü Proficiency with job portals
ü Excellent verbal and written communication skills with basic excel knowledge.
ü Willingness to work flexible hours depending on hiring needs
Preferred Qualifications:
ü Prior experience hiring for BPO/KPO/call centres (inbound, outbound, voice)
ü Exposure to mass hiring events and walk-in drives
More information about this HR Recruiter - Call Centre Job
Please go through the below FAQs to get all answers related to the given HR Recruiter - Call Centre job
- What are the job requirements to apply for this HR Recruiter - Call Centre job position?
- Ans: A candidate must have a minimum of 1 to 3+ year experience as an HR Recruiter - Call Centre
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BBA/BBM
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This HR Recruiter - Call Centre is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the HR Recruiter - Call Centre position?
- Ans: There are immediate 1 job openings for HR Recruiter - Call Centre in our Organisation.
Job Particulars
About Company
Nextus Global is a professional services firm that produces business results that transform industries and shape the future.
We work with the world’s most innovative companies to transform their biggest challenges into resilience, opportunities, and growth – from building hyper-connected supply chains to revolutionizing customer and employee experiences.
Mumbai 
1 to 3+ Years 
Salary not disclosed 
B.Com, BA, BBA/BBM, BCA, BSc, BSW 
