Implementation Associate - Customer Success Jobs Opening in Mobisy at Bellandur, Gurgaon, Bangalore, Delhi
Job Description
Passionate about 'customer obsession'? We live and breathe it! If you're a curious soul ready to roll up your sleeves and solve customer challenges, we have a treat for you! We're after hardworking, high-energy, and innovative folks who thrive on teaming with enterprise clients to crack those tough nuts. Join us and be part of a team dedicated to delivering outstanding customer experiences!
Location - Bangalore/ Delhi NCR
Roles and Responsibilities:
Handling end-to-end implementation of Bizom, a leading SaaS/cloud-based supply chain automation product for the FMCG industry.
Understanding of software architecture and configuration of the product to match customer requirements.
Working with Master data, assisting with service requests, and troubleshooting problems with data.
Client Interaction- Handle clients and communicate client’s requirements to internal teams.
Coordinate with respective stakeholders and provide technical assistance to clients within SLA.
Helping customers generate reports and offering thorough expertise to customers on the product and its usage.
Document the client’s requirements and get a sign-off.
Quality check of deliverables and conduct UAT with the client and get sign-off.
Ensure the user’s adoption post-go-live and share a regular update with client.
Requirements :
Excellent communication skills (Written and Verbal), strong documentation skills
Computer and mobile-savvy with moderate knowledge of MS Excel.
Understanding of the FMCG business model.
Willingness and eagerness to work in a high-pressure fast-growing start-up environment
Experience in SaaS Product Onboarding and support will be an added advantage.
More information about this Implementation Associate - Customer Success Job
Please go through the below FAQs to get all answers related to the given Implementation Associate - Customer Success job
- What are the job requirements to apply for this Implementation Associate - Customer Success job position?
- Ans: A candidate must have a minimum of fresher as an Implementation Associate - Customer Success
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, BSc
- What are the salary requirements for this job?
- Ans: The salary range is between 300000 and 500000 Yearly. The Salary will depend on the interview. This Implementation Associate - Customer Success is a Full Time in Gurgaon, Bangalore, Delhi.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Implementation Associate - Customer Success is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Implementation Associate - Customer Success position?
- Ans: There are immediate 1 job openings for Implementation Associate - Customer Success in our Organisation.
Job Particulars
About Company
Mobisy Technologies Pvt. Ltd. is a high-growth, VC funded tech company that’s transforming the retail supply ecosystems in several markets including India, Africa, the Middle East and Europe through its product, Bizom. Mobisy is one of the top 10 tech startups in India (according to YourStory) and was included in Deloitte Technology Fast 50 India three times in a row. But what we really take pride in is our 300+ enterprise customers and hundreds of thousands of users loving our products and telling the world about it. Customers high ratings to Mobisy on Gartner (4.6 on 5) indicate we are the most loved solution among them.
Mobisy's Culture of Algorithmic Jugaad :
When we sat down to think about our culture, we could just come up with two words ‘Algorithmic
Jugaad’. It’s so famous now, we had to trademark it !! To explain it briefly, Jugaad as you know stands for frugal innovation done at periphery. Algorithms are all about structured process oriented thinking. We understood that part of the reason we are a fast growing and successful company was that we could blend those 2 elements in the right proportion. We also put algorithms in our customers jugaads.. :-) . Some of our colleagues who joined from corporates admit that Mobisy has put some jugaads in their single track algorithmic thinking. In Mobisy you will see entrepreneurs and entrepreneurial thinking all around. At least 1 out of 3 of us has built at least 1 startup of their own each !!
We take ownership of our work and aim high. We are given the freedom to take risks and solve problems wherever they may see it. In other words, entrepreneurial innovation is the norm in Mobisy.
Values that Mobisy stands for :
People first : We believe in working with great people who we believe build great products
/ process which eventually lead to profits
Entrepreneurship : See a problem, make it your own, solve it.
Teamwork : As a fast growing company, we realised that we need to work as a great team rather than just a team of great individuals.
Innovation : No idea is crazy or stupid, come up with as many as you can and actively seek feedback to further improve.
The Retail Intelligence platform :
Bizom, Mobisy's flagship product, is the retail intelligence platform for brands and their retailers.
We are leaders in providing insights and intelligence to CPG brands in India and emerging markets and are now making inroads into markets in Europe and other developed markets. We help brands achieve smart distribution by improving their manpower efficiency, channel performance and product performance.
We achieve this by helping businesses first digitize their entire sales and supply chain and later help the move from a push-based distribution to a pull-based distribution using solutions that facilitate assisted and inspired selling.
Bangalore 
Freshers 
Salary not disclosed 
Diploma, B.Com, BA, MA, BBA/BBM, BSc, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
BCA, BE/B.Tech, BSc
Bangalore
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BE/B.Tech, BSc
Bangalore
Freshers
Salary not disclosed
BCA, BE/B.Tech, BSc
Bangalore
Freshers
Salary not disclosed
BCA
Bangalore
Freshers
Salary not disclosed
BCA, BE/B.Tech, BSc
Bangalore
Freshers
Salary not disclosed
BCA, BE/B.Tech, BSc
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, BBA/BBM, BCA, BSc, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
BCA, BE/B.Tech, BSc
Bangalore
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Bangalore
Freshers
Salary not disclosed
BCA, BE/B.Tech, BSc
Bangalore
Freshers
Salary not disclosed
BCA, BE/B.Tech, BSc
Bangalore
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BSc, BSW
Bangalore
Freshers
Salary not disclosed
BCA, BE/B.Tech, BSc
Bangalore
Freshers
Salary not disclosed
BCA
Bangalore
Freshers
Salary not disclosed
BCA, BE/B.Tech, BSc
Bangalore
Freshers
Salary not disclosed
BCA, BE/B.Tech, BSc
Bangalore
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
