Implementation Engineer Jobs in Bangalore - Innobits Solutions Pvt Ltd
Job Description
Implementation Engineer
The Role: Simplicity is the ultimate sophistication.
Leonardo Da Vinci
The role of the Implementation Engineer is to educate customers on product
adoption and help customers achieve ROI through product usage.
What is expected from you:
What is expected from you:
● Own the overall relationship with our customer base, which includes: initial
onboarding and training, increasing product adoption, ensuring retention, and
ongoing customer satisfaction.
● Be the customer’s first point of contact. You are their advocate and champion
and work directly with our product team to help improve the product
● You will help customers maximize the value of the product with absolute
knowledge of the product
● High levels of quality customer engagement ensure they reach success as
soon as possible
● A continuous approach to actively growing the community of customers
● Identify opportunities for growth by relaying information back to the sales team
● Respond to support queries, provide answers and be the go-to guide
● Management of CRM and other platforms related to delivering customer
success
● Help monitor customer health through available metrics and assessment and
carry out follow-up actions as necessary
What we are looking for:
What we are looking for:
● 0-1 year of knowledge/experience in testing required.
● Excellent communication skills & demonstrated interpersonal skills
● Meticulous, multi-tasker & works with a calm and level headed manner
● Working knowledge of CRM tools
● Ensure adherence to company policies and procedures
● Ensure timely reporting of activities and results
Is a plus if:
Is a plus if:
● Proven expertise in a similar role
● The ability to work in a high-energy, fast-paced environment & handle multiple
projects. If you have the vehicle to go and meet the clients' place, Fuel expenses will be reimbursed.
More about you:
More about you:
● A problem-solver and smart worker
● Team player
● Good time-management skills
● Adaptable, quick learner & ability to work under pressure
● BE/B.Sc./B.Tech/BCA
What we offer:
What we offer:
● Provision of Food and Beverages.
● Laptop / Desktop assigned.
● A multicultural and diverse team of talented colleagues.
● An opportunity to work on impactful products & ideas.
Job Particulars
Role engineer core non it
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1372552
Job Category Core Technical
Locality Address Banashankari
State Karnataka
Country India
About Company
About Us: At Innobits we are building innovative & simplified technology solutions for bettering the world, based in Bangalore, India & Austin, USA. We are forming young, dynamic, passionate & talented teams that can help solve complex problems that change the way technology touches our lives. Whether that be making products, business development, creative, writing, marketing, or data science, we are always looking to add to our brightest team. We are working on revolutionizing how we consume information the fastest way with fresh thinking. We believe in the KISS principle.
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