Inbound Call Center Executive jobs - Hyderabad - STAR Health Sciences India LTD - 0 to 1 years of experience - 13 November 2020
Inbound Call Center Executive
STAR Health Sciences India LTD
Expired
Posted: 13 Nov 20
Job Description
- Answer incoming calls and respond to customer’s emails
- Management and resolve customer complaints
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Research required information using available resources
- Research, identify and resolve customer complaints using applicable software
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary
- Other duties as assigned
Job Particulars
Role bpo telecaller
Education 10th Pass (SSC), 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1039173
Job Category
Locality Address Secunderabad
State Telangana
Country India
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