Inbound Customer Support Representative Job in Arise at Gorwa, Vadodara

Job Title: Inbound Customer Support Representative

 

Location: Vadodara
Salary: Competitive Salary
Job Type: Full-time (Flexible shifts, mostly day shifts)

 

Job Summary:
We seek a customer-focused Inbound Customer Support Representative to handle credit card inquiries, resolve issues, and provide excellent service.

 

Key Responsibilities:

• Handle inbound calls on transactions, payments, billing, fraud claims, and disputes.
• Assist with credit limit adjustments, card replacements, and account updates.
• Educate customers on benefits, rewards, and policies.
• Maintain records in CRM and ensure compliance with company policies.
• Meet performance metrics and deliver a positive customer experience.

 

Qualifications:

• Bachelor's degree required.
• Customer service experience, preferably in financial services.
• Strong communication, problem-solving, and multitasking skills.
• Willingness to work flexible shifts (day shifts).

 

Benefits:

• Competitive salary and career growth opportunities.

More information about this Inbound Customer Support Representative Job

Please go through the below FAQs to get all answers related to the given Inbound Customer Support Representative job

1. What are the job requirements to apply for this Inbound Customer Support Representative job position?
   
   • Ans: A candidate must have a minimum of fresher as an Inbound Customer Support Representative


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA
   
   
3. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
4. This Inbound Customer Support Representative is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
5. How many job vacancies are opening for the Inbound Customer Support Representative position?
   
   • Ans: There are immediate 1 job openings for Inbound Customer Support Representative in our Organisation.