Inbound International Voice Process Jobs in Kolkata - Webvio technology PVT LTD

Inbound International Voice Process

Webvio technology PVT LTD

0 Years

16000 - 22000 Monthly

Expired

Posted: 30 Mar 22

Designation: Inbound International Voice Process

Location: Kolkata

We are hiring for the post of Inbound International Voice Process

Required Skills:

Responsiblities:

Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction