Inbound Tele caller Jobs in Mumbai,Noida - Ease connect hr
Job Description
Inbound Tele Caller
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer
- interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skills.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Role bpo telecaller
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1393684
Job Category BPO
Locality Address Bhandup
State Maharashtra, Uttar Pradesh
Country India
About Company
Ease connect hr
Jobs By Location
Mumbai
Noida
Hyderabad
Chennai
Bangalore
Kolkata
Ahmedabad
Delhi
Gurgaon
Pune
Others also searched for
Job & career videos Subscribe