Information Technology Jobs in Bangalore - GamesKraft Technologies Private Limited
Job Description
1. Work in the IT environment
2. Resolve user queries related to applications, troubleshooting MacBooks, etc.
3. Provide FLR (first level of resolution)
4. Work on collaboration tools like Gsuite, Slack, Zoom, etc.
5. Understand procurements and negotiate with the vendors for new purchases
6. Handle license management, contract management & vendor management
7. Perform assets management
Only those candidates can apply who:
are available for full time (in-office) internship
are from Bangalore
have relevant skills and interests
1. Bachelor's degree in computer science or information technology
2. Proven work experience as a desktop support engineer or support technician
3. Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals
4. Knowledge of popular operating systems, software applications, and remote connection systems
5. Ability to solve complex hardware and software issues
6. Ability to travel and work after hours when necessary
7. Excellent interpersonal skills
8. Have an understanding of networks, servers, and infrastructure
9. Have an understanding of PRIs and SIP trunks for call center operations
10. Should have worked upon ITSM tools like Service now, Freshservice, etc.
Certificate: Will be provided at the end of the Internship