Inside Sales Engineer Jobs in Bangalore - Genie consultants Pvt Ltd

• Appraisal pattern (Half yearly/Yearly): Yearly
  
• Employment terms (Permanent/Temporary): Permanent
  
• Hiring procedure (Interview process): F2F interview
  
• Additional benefits to the employees: Pf, Esi, Travel allowance, Mobile allowance, Incentive
  
• No of positions: Sales Engineers -5
  
• Work Location (Office Address) - For Inside Sales Engineer:  Jayanagar, Bangalore
  
• CTC - Inside sales Engineer: Sales Engineers -10K-25K (0-3yrs)( Fresher’s  preferred)
  
• Work timings/Working Days - Inside sales Engineer: Mon-Sat, 9.00 am to 6.00 pm
  

Qualifications Required:

• Diploma/B.E /B.tech In Electronics , (should have basic knowledge of electronic components)
  
• Experience 0-3 Years in Engineering or Customer Service
  
• Proficient in Microsoft Office
  
• Read architectural, mechanical and electrical blueprints
  
• Basic understanding of electronic components.

Job Description: Inside Sales Engineer

Summary

The Inside Sales Engineer is the primary support resource for our customers, partners and outside sales team. They are responsible for working collaboratively with the outside sales team as a technical adviser and product advocate. The Inside Sales Engineer must be able to identify and provide reliable solutions for all commercial and technical issues to assure complete customer satisfaction.

Responsibilities inside Sales Engineer

Primary:

• Assist outside sales team in executing and achieving their territory and market business plans.
  
• Resolve internal and external technical support requests or issues related to product selection, application, specification, installation, etc...
  
• Prepare basic takeoffs based on plan review and specifications; develop zone maps and accurate bill of materials.
  
• Commercial processes for quotation, receipt of order, order entry, shipment and delivery of order, and resolution of return requests and quality issues
  
• Extensive interaction with customers, partners and team via phone and email.
  
• Maintain expert level of product knowledge and application.
  
• Listen, understand and convey customer requirements.
  
• Resolve customer issues or difficulties in a manner that is consistent with the company mission, Values, and financial objectives.
  
• Maintain professional business relationships with target or assigned accounts.
  
• Provide status of ongoing projects and future projects.
  
• Identify and communicate customers needs and sales opportunities to help future growth