Inside Sales Executive Jobs in Gurgaon - Majorel India
Inside Sales Executive
Job Description
Job Summary
Objectives
· To develop, execute and measure Demand Generation for existing & new customers in SMB space
· To create opportunity pipeline that results in full quota attainment
· To create and execute daily calling plans as an essential pipeline step to achieve segment Revenue (Telesales role will execute customer reach plan through generating qualified sales opportunities for Client and Client’s partners)
· To position partners and field sales engagement successfully with customer accounts as appropriate once an opportunity is qualified.
Roles & Responsibilities
· Responsible for generating pipeline of qualified opportunities that will feed the partners
· Full integration with field in each region
· Send out weekly updates on the interlock details with field
· Work with Breadth Lead to set monthly targets in the last 2 working days of the last month
· Channelize all leads, calling DB lists etc to team for execution as MQPs on GSX
· Ensure that team is following MQPs on GSX for day to day follow ups, updating call notes etc
· Able to identify opportunities that meet Client’s financial parameters and customer needs through matching the best fit for customer and implementation with the best fit MS partner
· Able to discuss solutions with a customer relating to a business requirement
· High degree of knowledge of License/Services offerings, with a strong ability to communicate software solutions for the company
· Able to solve problems with customers as a first escalation point
· Must have demonstrated ability and maturity to sell and build relationships with senior executives of the company, Demonstrate the ability to build and expand on new relationships.
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Key Metrics
· Pipeline size, aging and quality (from GSX)
· Revenue growth
· Generating Opportunity
· Profiling the customer base
· Customer reach
· Solution Selling
· Customer Satisfaction
Required Experience, Skills and Qualifications
Required Skill Set
· 1.5 years sales experience preferably in IT Software Sales\Hardware Sales
· Good oral and written English communication.
· IT infrastructure knowledge required
· Local language fluency
· Fluent oral and written English
· Organizational, communication, negotiation, and problem solving skills
· College degree – preferably in Business or IT
· Familiarity with issues & challenges related to Large Businesses.
· Handling Large/ Premium Account Management experience preferred
· Experience and understanding of the IT industry preferred
Job Type: Full-time
Salary: ₹200,000.00 to ₹600,000.00 /year
Job Particulars
About Company
We create amazing customer experiences that people value and we are proud of. By combining talent, data and technology we deliver real impact for our partners. We are driven to go further.
Majorel came into being in January 2019 when Bertelsmann and Saham joined hands to create a leading customer service organisation with revenues of €1.2 billion. Majorel brings together Arvato CRM Solutions, Phone Group, ECCO Outsourcing and Pioneers Outsourcing. We all share the same values and we capitalise on our joint expertise, experience, and resources to give our clients the most efficient, effective and enjoyable outsourcing experience