What the Role involves :·
Position holder will be an individual contributor· Build and manage productive, professional relationships with clients using telephonic and/or video conversations·
Ensure clients are using and deriving benefit·
Ensure products/services in client’s e-catalog are accurately defined·
Prompt resolution of client complaints·
Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures·
Daily 10-12 meaningful telephone/video calls with clients
Critical Skills of a Suitable Candidate :·
Client handling and application of Tele-sales techniques·
Active listening and understand the business contexts of clients·
Good Verbal and written communication·
Ability to work independently
You Can Apply if you have:·
70%+ marks in 10th and 12th· B Tech / Graduate with minimum 2 years experience in sales, or Freshers with a Post Graduate Degree in Management
