INSTALLATION ENGINEER Jobs in Bangalore - Technospacio tech Solution Pvt. Ltd
INSTALLATION ENGINEER
Job Description
- Research and identify solutions to software and hardware issues
- Diagnose and troubleshoot technical issues, including account setup and network configuration
- Ask customers targeted questions to quickly understand the root of the problem
- Track computer system issues through to resolution, within agreed time limits
- Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
- Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
- Provide prompt and accurate feedback to customers
- Refer to internal database or external resources to provide accurate tech solutions
- Ensure all issues are properly logged
- Prioritize and manage several open issues at one time
- Follow up with clients to ensure their IT systems are fully functional after troubleshooting
- Prepare accurate and timely reports
- Document technical knowledge in the form of notes and manuals
- Maintain jovial relationships with clients
Job Particulars
About Company
Technospacio tech Solutions.Pvt.Ltd.
Technospacio creates a cheering and collaborative ambiance for aspiring Small
and Medium Enterprises in India. Enterprise would need to grow! Enterprise's
that dream big start out company to provide detail organization needs.
OUR PRODUCTS:
TIME & ATTENDANCE
The software monitors the accurate timing of the entry and exit of the
employees.
PAYROLL SOFTWARE
The payroll system is embedded with the time & attendance to get the
results.
VISITOR MANAGEMENT
Visitor management software is the vital part of security management
system.
ACCESS CONTROL
Access Control ensures the security of the small, medium or large
company.
GUARD TOUR
Software in order to observe and scrutinize the
overall performance of the guard.
STUDENT ATTENDANCE
Software which is fully automated control of both students and teachers
attendance.