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Intern - Product Support Jobs in Bangalore - Replicon Software India

Intern - Product Support
Replicon Software India
Intern - Product Support Jobs in Bangalore - Replicon Software India
Last Date 19 Jan 2019

Replicon Software India - Job Details

Date of posting: 08 Jan 19
Eligibility:
  • BE/Btech, BCA, BSc, MCA, M.Sc graduates from 2017 - 2018 batch with an aggregate of 50% throughout in their academics
Job Overview:
Replicon is searching for self-motivated, highly engaging individuals to join our Product Support team in our Bangalore office as an “Intern – Product Support”. The Intern - Product Support in Replicon is not only a Support Professional but also a researcher, a tester and a consultant to both customers and Product Management Team. In this role you will be working with customers from all over the world resolving Level 1 customer issues, escalating critical issues to Tier 2 teams and reaching solutions that are mutually beneficial to Replicon and its customers. If you are right out of college or trying to take your first step to kick-start your career and to be sure you are in a supportive and nurturing environment, then take this opportunity to come to meet us for an interview.

Key responsibilities will include providing pleasant and professional customer service and technical support to current and potential customers of Replicon’s Product Suite and related environment via Telephone, Email, and Chat. Applying technology in multiple ways to configure the product and helping the customer’s resolve all queries related to Replicon products. Solid understanding of product’s advantages and limits and suggesting ways of improving the product via internal escalations.

Job Description:
  • Ensure customer issues and queries are handled professionally and efficiently within the
  • agreed SLA
  • Works well with customers to maintain a high level of customer satisfaction and develop
  • strong relationships by being a consultant and providing right resolutions.
  • Learn and stay current with product knowledge of Replicon’s software and its range of
  • product solutions.
  • Help our customers maximize their business benefits from Replicon’s solutions.
Desired Skills:
  • Knowledge of programming languages will be a plus
  • Very Strong written and verbal presentation/communication skills (ESSENTIAL)
  • Excellent interpersonal skills
  • Inclination towards technology
  • Intermediate with MS Office
Note:

  • Work timings: Complete Night Shift (Rotation between 6.00 PM or 6.30 PM or 7.30 PM or 9.00 PM Shift. Pickup/ drop provided within BBMP limits & 25 KM radius)
  • Male candidates only 

Job Location: Bangalore

Internship: Duration of the internship is 6 Months post which candidates would be made permanent depending on their performance.

Salary: 2.4 LPA [Including Internship Period]

Job Summary

Job Type : Full Time
Job Category : IT/Software,BSc/BCA/BBM,Analyst / Analytics,Logistics / Transportation
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Replicon Software India

Replicon is a cloud-based Time Intelligence Company with Time Tracking and Expense Management
Software Suite. It aims to automate Client Billing, Project Time Costing, Employee Time Tracking,
Timesheets, Resource Scheduling and Expense Tracking through different modular products.
As a leader in time tracking applications, we help thousands of customers worldwide increase
productivity, improve project visibility, eliminate revenue leakage and maintain labour compliance.
Replicon’s mission is to help businesses capture, manage and optimize their most important asset,
“Time”, to successfully grow their organizations.
We are global! We have employees in Australia, Canada, India, the United Kingdom and the United
States.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Replicon Software India recruiting Intern - Product Support candidates nearby Bangalore.Replicon Software India vacancies for Intern - Product Support is recruited through Written-test, Face to Face Interview etc.
Replicon Software India Company recruits a lot of candidates every year based on the skills . The candidates with MSc, BSc, BCA, MCA, BE/B.Tech are selected to full fill the vacancies in IT Software-Engineer job field. The candidates nearby Bangalore can apply for Intern - Product Support position in Replicon Software India. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Replicon Software India recruitment, candidates are mostly chosen for the department of IT Software-Engineer . To learn more about the current jobs and other details, it is better to go through official site of Replicon Software India and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Replicon Software India and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Replicon Software India and near your city and get a secured career.