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International BPO Jobs in Gurgaon - Webbizzare

International BPO
Webbizzare
Gurgaon(Gurgaon-Others)
25000 - 60000 Per Month
Webbizzare
Last Date 22 Jun 2020
Apply Now

Webbizzare - Job Details

Date of posting: 23 Apr 20

We are hiring for one of the leading brand in International BPO.


Responsibilities :


- The position is primarily responsible for managing first contact resolution with our cardholders who are delinquent and for the collecting/repayment of overdue payments and to manage cardholders ongoing spend expectations.


- To carry out these contacts with the highest levels of professionalism & service that maintains the brand whilst protecting shareholder losses.


- Negotiation for the collection of overdue payments


- Understanding customers financial arrangements and requirements


- Managing the collecting of overdue balances


- Handling calls within the guidelines of the Credit Management Operating System


- Securing repayment of overdue funds (preferably via ePay) and avoid potential losses/write-offs


- Resolving and preventing future delinquencies by educating customers on relevant & /or specific card features.


- Maintaining the brand proposition and customer loyalty


- Able to use negotiation and relationship management skills to provide win-win outcomes.


- Ability to use judgemental decision making to drive customer loyalty and growth for the business.


- Ability to listen and acknowledge customer concerns and create solutions


- Understanding of credit card financial principles


Requirements :


- Experience with UK calling process is preferred


- Comfortable managing multiple credit system platforms.


- Ability to learn a wide variety of technical and business skills


- Excellent interpersonal skills; communication (verbal written)


- Quick Thinking Ability


- Flexible to work in a 24/7 shift environment Including Saturday & Sunday working


- Previous Call Centre experience desirable but not essential.


- Credit/Collections experience is desirable but not essential.


- Experience of handling financial difficulties or vulnerable customers in the past.


Points to be kept in mind before sourcing/hiring


1. Candidate should be from hiring zone

2.Candidate should not be from Red zones (Okhala, Nizamuddin, Jamia etc)

3. Please note the exact n complete address of the candidate and make sure that the candidate is present at that address only.

4.Please make sure that the candidate has :

- Laptop/Desktop

- web cam

- Wifi (speed 50 mpbs)

- Head set

- Also, please ask d system configuration

- For timing work from home

- After lockdown a regular office visit.

- Free meals

- Both way cabs.


    Job Summary

    Job Type : Full Time
    Job Role : BPO / Telecaller
    Job Category : BPO
    Hiring Process : Face to Face Interview, Telephonic Interview
    Who can apply : Freshers

    About Webbizzare

    One of the leading Recruitment & Staffing Company and Sustain at the ace by acting as an interface to the providers’ community base

    Our each employee works in synchronization with the Company's Mission which underlines Following Principles:

    1. Continuous Improvement of Services Offered

    2. Maintaining Honesty, Integrity & ethics in business

    3. Willingness to work beyond the call of duty

    4. Relentlessly striving for complete customer satisfaction

    We believe that our success is best reflected through the success achieved by our clients and candidates and our values are not just words; it is our ethos, it is the way we do things around here. It is who we are and how we behave, internally and externally.

    Our culture is the foundation of our service, it is our identity, and it is a reflection of our commitment to our clients. Our culture can be summed up with one simple question; what more can I do for you?

    Partnership - Develop Smooth relationship with our clients and our candidates
    Integrity - We honestly represent our clients to candidates and our candidates to clients.
    Confidentiality - We accord the highest respect to information that we have been entrusted with.
    Commitment - We remain committed to deliver high quality services to both candidates and clients by adequately understanding their needs.
    Apply Now
    This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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    Webbizzare recruiting International BPO candidates nearby Gurgaon(Gurgaon-Others).Webbizzare vacancies for International BPO is recruited through Written-test, Face to Face Interview etc.
    Webbizzare Company recruits a lot of candidates every year based on the skills . The candidates with Other Graduate, 12th Pass (HSE), 10th Pass (SSC) are selected to full fill the vacancies in BPO / Telecaller job field. The candidates nearby Gurgaon(Gurgaon-Others) can apply for International BPO position in Webbizzare. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Webbizzare recruitment, candidates are mostly chosen for the department of BPO / Telecaller . To learn more about the current jobs and other details, it is better to go through official site of Webbizzare and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Webbizzare and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Webbizzare and near your city and get a secured career.