International BPO Jobs in Kolkata - Soft Point Zone InfoTech
International BPO
Soft Point Zone InfoTech
Expired
Posted: 25 Oct 21
Job Description
- Answering customer inquiries and listening to their problems/asks
- Troubleshooting customer-reported problems – Remote support and On-site support.
- Identifying root causes for the problems and taking corrective and preventive steps.
- Providing training to the customer on software and solutions.
- Product demonstration to customers.
- Generating problem reports, logging issues, escalation of critical issues.
Required Skills:
- Good reasoning and analytical skills
- Good listening skills
Job Particulars
Role bpo telecaller
Education 10th Pass (SSC), 12th Pass (HSE), Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypePart Time
Job Id1337726
Job Category BPO
Locality Address Dum Dum
State West Bengal
Country India
About Company
At Soft Point Zone, we aim to be the most preferred partner for Businesses and Startups for All their IT solutions and Digital Presence. Soft Point Zone specializes in Web Development & Designing, Web Applications, ecommerce solutions, IT consulting, SEO, SMO, Digital Marketing that are unique, customer-centric, and distinct. We make sure that our clients and their customers get the best service and 24X7 support to continue flourishing their Business.
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