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Votiko Professionals who are willing to take a high volume of inbound/outbound calls. It is expected that the best of those who handle such a profile with discipline, initiative and consistency, apart from opportunities to grow with us, also set themselves up for an exciting career in Customer service.
Requirements:-
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
Responsibilities:-
- Contact potential or existing customers to inform them about a product or service
- Answer questions about products or the company
- Ask questions to understand customer requirements
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Keep records of calls and sales and note useful information
Location: Surat
Experience:- 1 Year to 4 Years
Salary: 18,000 to - 35,000.00 /month
Working Days- Monday to Friday (Sunday -Saturday off)
Job Summary
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