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International BPO Voice Process Jobs in Bangalore - Black And White Business Solutions

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International BPO Voice Process

Black And White Business Solutions
experience-icon 0 Years
salary-icon 15000 - 45000 Monthly
qualification-icon B.Arch, B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BEd, BSc, Other Graduate
Expired

Posted: 11 Jan 22

Job Description

Dear Candidate,

Greeting from Black and White Business Solutions Pvt Ltd..!!

* Any UG / Graduate Freshers and Experienced can Apply *
Huge Openings with TOP BPO MNC's - Technical Support (International Voice and Non-Voice)
Fresher and Experience

  •  UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
  • Shift : Rotational Shifts / UK / US
  • Sal : upto 4.5lpa

Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Technical Advisor / TSR / TSO
Technical :

Troubleshooting/Command for IP Address/Adobe Photoshop/ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting

JOB Role :
  • Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)Provide World Class Customer Service.
  • End to Transaction of Reports.
  • Need to maintain Accuracy in Reports.
  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills.
  • Excellent verbal and written communication skills.
  • Providing Voice support to Internal and External End Users. 
  • The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.Perform problem cause analysis.
  • Resolve customer queries and achieve customer delight.
  • Ability to Identify Opportunity and Implement Process Improvements.
  • Has technical experience and skills in the areas of problem determination, creativity, and analysis.
  • One day interview process - Fresher / Experienced can apply
Desired Candidate Profile
* Possess good communication skills, both oral and written
*Have a good attitude - should be committed to the work.
* Any graduates can appear or 10+2, 10+3.
* Should be flexible with rotational shift.

********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********

Job Particulars

Education B.Arch, B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BEd, BSc, Other Graduate
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1391085
Job Category BPO , BSc/BCA/BBM
Locality Address Bommanahalli, Brookefields , Electronic City , Indiranagar , Nagawara
Country India

About Company

Black And White Business Solutions
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