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International BPO Voice Process Jobs in Kolkata - Webvio technology PVT LTD

International BPO Voice Process

Webvio technology PVT LTD
experience-icon 0 Years
salary-icon 15000 - 22000 Monthly
Expired

Posted: 31 Mar 22

Job Description

International BPO Voice Process

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer
  • interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers

Required Skills:-

  • Good typing Speed.
  • Good Communication Skills.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Education BA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1459832
Job Category BPO
Locality Address Rajarhat New Town
Country India

About Company

Webvio technology PVT LTD
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