International BPO Voice Process Jobs in Surat - Votiko
International BPO Voice Process
Job Description
International BPO Voice Process
Responsibilities:-
- Manage large amounts of inbound and outbound calls in a timely manner
- -Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Location: Surat
Salary: ₹18,000 to - ₹35,000 /month
Experience: - 1 Year to 4 Years
Working Days- Monday to Friday
Job Particulars
About Company
