International BPO Voice Process Jobs Opening in Black And White Business Solutions at Indiranagar, KR Puram, Nagawara, Bangalore
Job Description
Dear Aspirant,
Hiring for TOP MNC's
Companies.
Greetings from Black and White Business
Solutions,
Free Job Placement.
Looking out for
candidates who can join Immediately, International Voice Process.
Freshers / Experience ,salary 18k to
45k
One day Interview Process,...….easy
selection..
2022 freshers can apply..
Roles and
Responsibilities :
Respond to customer queries in a
timely and accurate way, via phone, email or chat
Identify
customer needs and help customers use specific features
Update
our internal databases with information about technical issues and
useful discussions with customers.
Monitor customer complaints
on social media and reach out to provide assistance
Share
feature requests and effective workarounds with team members.
Inform
customers about new features and functionalities
Gather customer
feedback and share with our Product, Sales and Marketing teams
Assist
in training junior Customer Support Representatives.
Candidate
should possess excellent oral and written communication
skills
Candidate with good customer service skills would be
preferred
Candidate should have 0 - 3 years
of experience in Customer Support Voice Process.
Prior
experience in Customer Service industry will be an added
advantage.
Should be open to work in Night shifts / Rotational
Shifts.
Candidates with backlogs/arrears in their degree are not
eligible
Responsible for dealing with Domestic &
International Clients
Responsible for dealing with Clients
Queries.
Requirements and Skills
Experience in Voice process
Familiarity
with our industry is a plus
Experience using help desk software
and remote support tools
Understanding of how CRM systems
work
Excellent communication and problem-solving
skills
Multi-tasking abilities
Patience when handling tough
cases
Location: Bangalore
More information about this International BPO Voice Process Job
Please go through the below FAQs to get all answers related to the given International BPO Voice Process job
- What are the job requirements to apply for this International BPO Voice Process job position?
- Ans: A candidate must have a minimum of 0 to 3 year experience as an International BPO Voice Process
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, MA, BBA/BBM, MBA/PGDM
- What are the salary requirements for this job?
- Ans: The salary range is between 18000 and 35000 Monthly. The Salary will depend on the interview. This International BPO Voice Process is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This International BPO Voice Process is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the International BPO Voice Process position?
- Ans: There are immediate 1 job openings for International BPO Voice Process in our Organisation.
