International BPO Voice Process Jobs Opening in Ptpl at Sector 37, Faridabad, Faridabad
Job Description
- Handling inbound and outbound calls: Interacting with customers through phone calls, addressing their queries, resolving complaints, and providing information about products and services.
- Providing customer support: Assisting customers with their needs, troubleshooting technical issues, and ensuring a positive customer experience.
- Resolving customer issues: Identifying, analyzing, and resolving customer problems efficiently and effectively.
- Documenting interactions: Maintaining accurate records of customer interactions, updating customer information, and documenting resolutions.
- Meeting service level agreements (SLAs): Ensuring that customer interactions meet the required standards and targets set by the company.
- Escalating complex issues: Identifying and escalating complex customer issues to the appropriate team or department when necessary.
- Maintaining professionalism and empathy: Providing excellent customer service while maintaining a positive and professional attitude.
Skills:
-
Excellent verbal communication skills in English (neutral or US/UK accent preferred).
-
Active listening and interpersonal skills.
-
Ability to remain calm and handle pressure in a fast-paced environment.
-
Basic computer literacy and familiarity with CRM software, email, and MS Office tools.
-
Multitasking and time management skills.
More information about this International BPO Voice Process Job
Please go through the below FAQs to get all answers related to the given International BPO Voice Process job
- What are the job requirements to apply for this International BPO Voice Process job position?
- Ans: A candidate must have a minimum of fresher as an International BPO Voice Process
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
- What are the salary requirements for this job?
- Ans: The salary range is between 25000 and 50000 Monthly. The Salary will depend on the interview. This International BPO Voice Process is a Full Time in Faridabad.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This International BPO Voice Process is a work from home job?
- Ans: Yes,its a Work from Home Job.
- How many job vacancies are opening for the International BPO Voice Process position?
- Ans: There are immediate 1 job openings for International BPO Voice Process in our Organisation.
Job Particulars
Role bpo telecaller
Education BA
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2699666
Job Category BPO , Work from Home , Contingent
Locality Address Sector 37, Faridabad
State Haryana
Country India
About Company
Ptpl
Similar Jobs
Telecaller jobs in Kitchen Koncept at Faridabad
Kitchen Koncept
Faridabad 
Freshers 
Salary not disclosed 
BA, MA, BBA/BBM, BE/B.Tech, BSc, CS, PG Diploma, 12th Pass (HSE), B.Design, B Plan, Other Graduate
Posted: 1 months ago
Apply Now
Tele Caller jobs in Client of Cassius Technologies at Delhi, Faridabad, Gurgaon, Ghaziabad, Noida
Client of Cassius Technologies
Delhi, Faridabad, Gurgaon, Ghaziabad, Noida
Freshers
Salary not disclosed
B.Com, BA, BSc, 10th Pass (SSC), 12th Pass (HSE)
Posted: 2 months ago
Apply Now
Telecalling jobs in TEAMCORE EVENTS at Faridabad
TEAMCORE EVENTS
Faridabad
Freshers
Salary not disclosed
BA
Posted: 2 days ago
Apply Now
Tele Caller jobs in Client of Cassius Technologies at Delhi, Faridabad, Gurgaon, Ghaziabad, Noida
Client of Cassius Technologies
Delhi, Faridabad, Gurgaon, Ghaziabad, Noida
Freshers
Salary not disclosed
B.Com, BA, BSc, 10th Pass (SSC), 12th Pass (HSE)
Posted: 2 months ago
Apply Now
Tele Caller jobs in Client of Cassius Technologies at Delhi, Faridabad, Gurgaon, Ghaziabad, Noida
Client of Cassius Technologies
Delhi, Faridabad, Gurgaon, Ghaziabad, Noida
Freshers
Salary not disclosed
B.Com, BA, BSc, 10th Pass (SSC), 12th Pass (HSE)
Posted: 2 months ago
Apply Now
Jobs By Location
Noida
Mumbai
Ahmedabad
Chennai
Pune
Hyderabad
Gurgaon
Delhi
Kolkata
Bangalore
Others also searched for
