International Call Centre Executive Jobs Opening in Pemlix Technology Solutions at Behala, Kolkata
Job Description
Key Responsibilities:
1. Customer Interaction:
-
Handle inbound calls from international customers regarding product information, queries, complaints, or support issues.
-
Make outbound calls for surveys, follow-ups, tele-sales, or appointment scheduling depending on the process.
-
Maintain a high level of professionalism and empathy in every conversation.
2. Issue Resolution:
-
Understand customer concerns and provide appropriate solutions in a timely and courteous manner.
-
Escalate complex issues to the next level of support when necessary.
-
Follow up with customers to ensure their issues have been resolved satisfactorily.
3. Sales and Lead Generation (if applicable):
-
Promote and sell products or services over the phone as per the campaign or process requirement.
-
Achieve daily, weekly, or monthly sales or conversion targets.
-
Generate leads through cold calling or upselling to existing customers.
4. Data Entry and Documentation:
-
Accurately record customer details, conversation summaries, and issue resolutions in the CRM or ticketing system.
-
Update call logs and maintain customer records as per process compliance.
-
Ensure confidentiality of customer data and follow company guidelines for data protection.
5. Performance Metrics and Quality:
-
Meet or exceed key performance indicators (KPIs) such as call handling time, resolution rate, customer satisfaction scores (CSAT), sales targets, and attendance.
-
Follow call scripts, quality standards, and compliance rules strictly.
-
Participate in coaching, training sessions, and feedback reviews to improve performance.
More information about this International Call Centre Executive Job
Please go through the below FAQs to get all answers related to the given International Call Centre Executive job
- What are the job requirements to apply for this International Call Centre Executive job position?
- Ans: A candidate must have a minimum of fresher as an International Call Centre Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 18000 Monthly. The Salary will depend on the interview. This International Call Centre Executive is a Full Time in Kolkata.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This International Call Centre Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the International Call Centre Executive position?
- Ans: There are immediate 1 job openings for International Call Centre Executive in our Organisation.
Job Particulars
Role bpo telecaller
Education BA
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2658865
Locality Address Behala
State West Bengal
Country India
About Company
PF & ESI is provided as well.
Similar Jobs
BPO/Telecaller jobs in Client Of Teamlease at Kolkata
Client Of Teamlease
Kolkata 
Freshers 
Salary not disclosed 
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Posted: 13 hours ago
Apply Now
BPO/Telecaller jobs in Client Of Teamlease at Kolkata
Client Of Teamlease
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Posted: 13 hours ago
Apply Now
BPO/Telecaller jobs in Client Of Teamlease Service Ltd at Kolkata
Client Of Teamlease Service Ltd
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Posted: 22 days ago
Apply Now
BPO/Telecaller jobs in Client of Freshersworld at Kolkata
Client of Freshersworld
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Posted: 8 days ago
Apply Now
BPO/Telecaller jobs in Client of Freshersworld at Kolkata
Client of Freshersworld
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Posted: 1 months ago
Apply Now
BPO/Telecaller jobs in Client Of Teamlease at Kolkata
Client Of Teamlease
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Posted: 13 hours ago
Apply Now
BPO/Telecaller jobs in Client Of Teamlease at Kolkata
Client Of Teamlease
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Posted: 13 hours ago
Apply Now
BPO/Telecaller jobs in Client Of Teamlease at Kolkata
Client Of Teamlease
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Posted: 13 hours ago
Apply Now
BPO/Telecaller jobs in Client Of Teamlease at Kolkata
Client Of Teamlease
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Posted: 13 hours ago
Apply Now
BPO/Telecaller jobs in Client Of Teamlease at Kolkata
Client Of Teamlease
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Posted: 13 hours ago
Apply Now
BPO/Telecaller jobs in Client Of Teamlease at Kolkata
Client Of Teamlease
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Posted: 13 hours ago
Apply Now
BPO/Telecaller jobs in Client Of Teamlease at Kolkata
Client Of Teamlease
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Posted: 13 hours ago
Apply Now
BPO/Telecaller jobs in Client Of Teamlease at Kolkata
Client Of Teamlease
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Posted: 13 hours ago
Apply Now
BPO/Telecaller jobs in Client Of Teamlease at Kolkata
Client Of Teamlease
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Posted: 13 hours ago
Apply Now
BPO/Telecaller jobs in Client Of Teamlease at Kolkata
Client Of Teamlease
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Posted: 13 hours ago
Apply Now
BPO/Telecaller jobs in Client Of Teamlease at Kolkata
Client Of Teamlease
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Posted: 13 hours ago
Apply Now
BPO/Telecaller jobs in Client Of Teamlease at Kolkata
Client Of Teamlease
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Posted: 13 hours ago
Apply Now
BPO/Telecaller jobs in Client Of Teamlease at Kolkata
Client Of Teamlease
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Posted: 13 hours ago
Apply Now
BPO/Telecaller jobs in Client Of Teamlease at Kolkata
Client Of Teamlease
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Posted: 13 hours ago
Apply Now
BPO/Telecaller jobs in Client Of Teamlease at Kolkata
Client Of Teamlease
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Posted: 13 hours ago
Apply Now
Jobs By Location
Kolkata
Mumbai
Delhi
Ahmedabad
Noida
Bangalore
Pune
Gurgaon
Chennai
Hyderabad
Others also searched for
Job & career videos Subscribe
