International Chat Support Jobs Opening in Workforce Group at HSR, Bangalore
Job Description
- Chat support jobs involve helping customers through instant messaging applications. Customers can usually troubleshoot their own problems or ask questions quickly via chat, and chat support agents must have the skills to answer them promptly and accurately. A chat support job requires specialized customer service and technical knowledge, making it an important position within any customer service department.
- Listen to customers to understand their problem or need – This may require agents to ask appropriate follow-up questions and provide specific information on products and services.
- Provide assistance – Chat support agents must have the skill to troubleshoot basic technical issues and suggest possible solutions or provide support in resolving them.
- Make sure customer needs are met – Agents should follow up to ensure customer satisfaction and answer any additional questions. They should also document customer interactions in a customer database or ticketing system.
- Improved customer satisfaction – Customers want quick answers to their questions or problems, and chat support allows them to get them in real time.
- Flexibility – Chat support agents can work remotely and have more autonomy over their working hours.
- Enhanced customer experience – Chat support jobs help customers to get the information they need promptly and accurately, thereby increasing customer loyalty and improving customer satisfaction.
More information about this International Chat Support Job
Please go through the below FAQs to get all answers related to the given International Chat Support job
- What are the job requirements to apply for this International Chat Support job position?
- Ans: A candidate must have a minimum of fresher as an International Chat Support
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
- What are the salary requirements for this job?
- Ans: The salary range is between 55000 and 70000 Monthly. The Salary will depend on the interview. This International Chat Support is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This International Chat Support is a work from home job?
- Ans: Yes,its a Work from Home Job.
- How many job vacancies are opening for the International Chat Support position?
- Ans: There are immediate 1 job openings for International Chat Support in our Organisation.
Job Particulars
Role bpo telecaller
Education BA
Who can apply Freshers
Hiring Process Telephonic Interview, Virtual Interview
Employment TypeFull Time
Job Id2670662
Job Category BPO , Walkin , Work from Home
Locality Address HSR
State Karnataka
Country India
About Company
At Workforce Group, we go beyond narrowly defined client issues, beyond conventional wisdom, beyond the expected, to create opportunities for our clients, candidates, colleagues, collaborators, and community.
Through a network of diversified but highly complementary lines of businesses we have helped some of the most important and exciting organisations on the continent find the critical talent, access cutting edge advice and get innovative support they require to grow in a challenging market.
We support businesses and organisations of varying size, structure and maturity across diverse sectors such as Technology, Telecoms, Oil & Gas, Financial Services, Third Sector, FMCG etc. to enhance business performance, optimise for growth and achieve exceptional results.
We do these by drawing on the expertise of over 125 highly-experienced consultants and more than 9,000 associate staff across the continent. What sets us apart is the depth of our capabilities, creative problem-solving approach and proven track record in our practice areas combined with in-depth knowledge of the realities of the industries we serve.
Our ground-breaking Zone Tech Park offers startups and established companies the cutting-edge facilities, technology and business expertise they need to break out and thrive.
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