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International CSE Opportunities for US/UK Process in BPO (Fluency in English) @Surat Jobs in Surat,Vapi,Navsari - Votiko

Customer Support Executive

Votiko
experience-icon 0 Years
salary-icon 15000 - 30000 Monthly
qualification-icon Any Graduate
Expired

Posted: 22 Oct 20

Job Description

Job Description

Hiring for Customer Support Executive / inbound process || customer support || CCE Call Center Executive Voice Customer Service Voice Process / Non-Voice Process & Technical Support Executive 

Skill Set Required

•          Excellent Communication Skills in English

•          Good Understanding ability.

•          The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of the customer.

•          He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.

•          Responsibility of monitoring Call tracking for responses from the administrative team so calls returns are done in a timely fashion.

•          His responsibility is to Follow-up with participants within a

 

Roles & Responsibilities

•          Should be able to answer to emails timely ensuring adherence to the process standards.

•          Follow up customer calls made wherever is necessary

•          Maintain customer satisfaction ratings based on explicit criteria set forth by the company.

•          Input data into the company computer platform to keep each customer record updated.

Salary: ₹15,000 to - ₹30,000.00 /month

Job Particulars

Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1022552
Job Category BPO
Locality Address
Country India

About Company

Votiko
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