International Customer Service Jobs in Gurgaon - Global travel
International Customer Service
Global travel
Expired
Posted: 08 Mar 19
Job Description
Customer Service Representative Job Duties:
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
Customer Service Representative Skills and Qualifications:
- Customer Service, Product Knowledge, Quality Focus, Problem Solving, MarketKnowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking
- Working Days – 5+1 days, CAB + Meal Provided.
Job Particulars
Education B.Com, BA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id578442
Job Category Tech Support , Analyst / Analytics , Logistics / Transportation
Locality Address Gurgaon-Others
State Haryana
Country India
About Company
Online travel technology solutions provider. Global Traveltech creates the tools and technology that help millions of travelers find the perfect flight & hotels for their next trips. As the world's fastest-growing private label travel affiliate network, Global Traveltech works for websites to turn their web traffic into flight & hotel bookings and happy customers.
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