International Customer Support Executive/Technical Support Engineer Jobs in Bangalore - Black And White Business Solutions Pvt Ltd
Job Description
Hi dear Aspirant,
Walkin Interview for Customer Support Executive and Technical Support Executive / Rotational Shift / Fresher or Experience can apply / Sal for Fresher 20k - Exp up to 30k+inc
Designation:
1. Customer Support Executive
2. Technical Support Engineer
Responsibilities :
Customer support engineer - L1 - L2
Walkin Interview for Customer Support Executive and Technical Support Executive / Rotational Shift / Fresher or Experience can apply / Sal for Fresher 20k - Exp up to 30k+inc
Designation:
1. Customer Support Executive
2. Technical Support Engineer
Responsibilities :
Customer support engineer - L1 - L2
- Coordinate desktop changes to avoid deployment collisions.
- Prepare requests for roll out
- Prioritize change requests
- Create roll out plans for changes requests
- Coordinate the implementation process
- Keep track of request and make sure they are implemented as planned
- Participate in incident handling concerning desktop changes.
- Participate in projects concerning bigger desktop changes, for example, roll out of new antivirus.
- Microsoft environment knowledge (desktop & server).
- Have some level of technical understanding of the products building up a desktop service.
- Experience from the desktop environment.
- Understanding and experience of the change management process.
- Phone support experience necessary.
- Technical Service desk or technical call centre experience is necessary.
- Disciplined, systematic problem-solving skills required.
- Windows Operating systems
- Clients: Windows7, Windows Vista, Windows XP, Windows 2000
- Servers: Windows 2000, Windows 2003, Windows 2008
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id680578
Job Category Tech Support
Locality Address
State Karnataka
Country India
About Company
Incorporated in 2006, we are the leader and innovator of the staffing industry and today, have evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand in hand to overcome the challenges they face in attracting / interviewing and retaining Junior / Middle & Top Management professionals.
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