International Customer Support Executive Job in Black And White Business Solutions Pvt Ltd at Bangalore

FEATURED JOB

International Customer Support Executive

Black And White Business Solutions Pvt Ltd

0 Years

10000 - 30000 Monthly

Expired

Posted: 26 Aug 19

Job Description

Hi dear Aspirant,
Walkin Interview for Customer Support Executive and Technical Support Executive / Rotational Shift / Fresher or Experience can apply / Sal for Fresher 20k - Exp up to 30k+inc
Designation:
1. Customer Support Executive
2. Technical Support Engineer
Responsibilities :
Customer support engineer - L1 - L2

Coordinate desktop changes to avoid deployment collisions.

Prepare requests for roll out

Prioritize change requests

Create roll out plans for changes requests

Coordinate the implementation process

Keep track of request and make sure they are implemented as planned

Participate in incident handling concerning desktop changes.

Participate in projects concerning bigger desktop changes, for example, roll out of new antivirus.

Microsoft environment knowledge (desktop & server).

Have some level of technical understanding of the products building up a desktop service.

Experience from the desktop environment.

Understanding and experience of the change management process.

Technical Requirements :

Phone support experience necessary.

Technical Service desk or technical call centre experience is necessary.

Disciplined, systematic problem-solving skills required.

Windows Operating systems

Clients: Windows7, Windows Vista, Windows XP, Windows 2000

Servers: Windows 2000, Windows 2003, Windows 2008

Job Particulars

Role customer service tech support

Education Diploma, B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BSc, 12th Pass (HSE)

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id680578

Job Category Tech Support

Locality Address

State Karnataka

Country India

About Company

Incorporated in 2006, we are the leader and innovator of the staffing industry and today, have evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand in hand to overcome the challenges they face in attracting / interviewing and retaining Junior / Middle & Top Management professionals.

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