International Tech Support voice process Job in Black And White Business Solutions at Indiranagar, Bangalore

Dear Candidates,

Greeting from Black and White Business Solutions Pvt Ltd !

Candidates Currently in the Bangalore location is preferred.

WE'RE Hiring for Customer Support International - Freshers/ Experience

Any Graduate / UG / 10+2 / Diploma/ B.E/B.Tech / B.Sc / BCA / BBA / Bcom / MCA / MTech / Freshers / Experience

Candidates with backlogs in graduation can also apply.

• International Bpo, 5 days working 
• International process (English mandate)

Shift : Rotational Shifts / UK

Experience: Freshers / Experience

JOB Role :

• Engaged in handling calls of Enterprise & different business units (Internal & External)
• Provide World Class Customer Service.
• End to Transaction of Reports.
• Need to maintain Accuracy in Reports.
• Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
• Excellent verbal and written communication skills
• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.
• Perform problem cause analysis
• Resolve customer queries and achieves customer delight.
• Ability to Identify Opportunity and Implement Process Improvements

Has technical experience and skills in the areas of problem determination, creativity, and analysis.

**PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S**