International Tech Support voice process Jobs in Bangalore - Black And White Business Solutions
Job Description
Dear Candidates,
Greeting from Black and White Business Solutions Pvt Ltd !
Candidates Currently in the Bangalore location is preferred.
WE'RE Hiring for Customer Support International - Freshers/ Experience
Any Graduate / UG / 10+2 / Diploma/ B.E/B.Tech / B.Sc / BCA / BBA / Bcom / MCA / MTech / Freshers / Experience
Candidates with backlogs in graduation can also apply.
- International Bpo, 5 days working
- International process (English mandate)
Shift : Rotational Shifts / UK
Experience: Freshers / Experience
JOB Role :
- Engaged in handling calls of Enterprise & different business units (Internal & External)
- Provide World Class Customer Service.
- End to Transaction of Reports.
- Need to maintain Accuracy in Reports.
- Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
- Excellent verbal and written communication skills
- Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.
- Perform problem cause analysis
- Resolve customer queries and achieves customer delight.
- Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity, and analysis.
**PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S**