International Technical Support Engineer Jobs in Bangalore - Black And White Business Solutions Pvt Ltd
Job Description
Dear Aspirant,
You would be engaged in :
Service Desk :
- Openings for Technical Support Engineer.
- Walk -in with Resume Walk-out with an Offer,
- One day Interview Process,....... Just 2 Rounds of Interview, easy selection...
- Contact HR Jayashree -
- Technical Support Associate
You would be engaged in :
Service Desk :
- Coordinate desktop changes to avoid deployment collisions.
- Prepare requests for rollout
- Prioritize change requests
- Create rollout plans for changes requests
- Coordinate the implementation process
- Keep track of request and make sure they are implemented as planned
- Participate in incident handling concerning desktop changes.
- Participate in projects concerning bigger desktop changes, for example, rollout of new antivirus.
- Microsoft environment knowledge (desktop & server).
- Have some level of technical understanding of the products building up a desktop service.
- Experience from the desktop environment.
- Understanding and experience of the change management process.
- Managing user account across applications running on various platforms like IBM-AIX, Red Hat Linux, ZOS/RACF, SQL Administrator, Windows Active Directory, etc.
- To create and administer LAN accounts of the users
- To create and administer various shared resources e.g. Distribution Lists, Directories
- To provide permissions to the user as required by them
- To set up the servers as per the customer requirement
- To Standardize the network resources as per the client requirement
- Ensure that the customer has the appropriate access to the tools to support the business in an efficient way
- System Administrator for the User Account Maintenance and Incident Management
- Systems including general housekeeping
- Create a LAN and/or E-mail account for the users and administer them.
- Grant permissions on various network resources available to users.
- Creation and administration of Global groups.
- Creation and modification of exchange resources like Distribution Lists, Shared E-mail account, Shared Calendar and Conference Rooms.
- Creation of New Directories as per the customer guidelines and grant permissions on them.
- Setting up servers as per the client standards and granting permissions on them.
- Creation, modification and deletion of user accounts on AIX Servers
- Creation, Modification and deletion of user accounts on Mainframe/RACF
- Creation, Modification and deletion of users accounts on Oracle/Sql
- Perform development and maintenance of knowledge Base for the User Account
- Maintenance Processes
- Graduate with minimum 1-year Experience of Technical Support.
- Immediate joiners.
Job Particulars
Role others
Who can apply Experienced (1 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id647702
Job Category Others
Locality Address
State Karnataka
Country India
About Company
Black and white Business solutions
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