International UK Process Jobs Opening in Pemlix Technology Solutions Pvt. Ltd. at Behala, Kolkata
International UK Process
Job Description
Hiring for International UK Process,
English Communication is Mandatory.
Freshers and Experienced Candidates required,
Full time shift
Work from Office only,
Fixed Day shift
Good salary package with incentives.
Key Responsibilities:
1. Customer Support & Service:
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Handle customer inquiries, complaints, and requests via phone, email, or chat, in accordance with the UK business standards.
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Provide clear, accurate, and timely information to customers regarding products, services, or order status.
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Resolve customer issues effectively by investigating the root cause and offering appropriate solutions.
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Maintain customer satisfaction through professional and courteous communication.
2. Order Processing & Documentation:
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Process customer orders, returns, exchanges, and cancellations according to company policies.
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Ensure accurate documentation and updating of customer orders, payments, and other necessary details in the system.
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Maintain and update customer records, ensuring data accuracy and confidentiality.
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Handle UK-specific regulatory documentation or forms, if applicable.
3. Communication & Collaboration:
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Collaborate with the UK team or relevant departments to ensure timely resolution of issues or inquiries.
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Liaise with internal teams such as sales, logistics, and finance to coordinate order fulfillment and resolve customer concerns.
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Provide timely updates to customers regarding order status, shipping, and any issues that may arise.
4. Compliance with UK Regulations:
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Ensure all actions and communications comply with UK regulations and company policies.
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Stay updated on changes to UK laws, policies, or procedures that may impact processes, customer service, or order fulfillment.
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Assist in audits or compliance checks as necessary.
5. Performance Monitoring & Reporting:
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Monitor key performance indicators (KPIs) such as customer satisfaction, response time, and order processing efficiency.
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Prepare regular reports on performance, issues, and resolutions for internal review and improvement.
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Identify process bottlenecks and suggest improvements to optimize operational efficiency.
6. Quality Assurance:
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Maintain high levels of service quality by adhering to UK-specific standards and protocols.
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Perform regular checks to ensure that services and products meet the required standards.
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Participate in regular training sessions to stay updated on UK process improvements or changes.
More information about this International UK Process Job
Please go through the below FAQs to get all answers related to the given International UK Process job
- What are the job requirements to apply for this International UK Process job position?
- Ans: A candidate must have a minimum of fresher as an International UK Process
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 15000 Monthly. The Salary will depend on the interview. This International UK Process is a Full Time in Kolkata.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This International UK Process is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the International UK Process position?
- Ans: There are immediate 1 job openings for International UK Process in our Organisation.
Job Particulars
About Company
Kolkata 
Freshers 
Salary not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Kolkata
Freshers
Salary not disclosed
Diploma, 10th Pass (SSC), 12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE) 
