International Voice And Chat Executive Jobs Opening in Kingston Solutions at Fatima Nagar, Pune
International Voice and Chat Executive
Kingston Solutions
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Posted: 09 May 25
Job Description
Job Title: International Voice and Chat Executive
More information about this International Voice and Chat Executive Job
Please go through the below FAQs to get all answers related to the given International Voice and Chat Executive job
Job Location: Wanowrie, Pune
Work Schedule: Monday to Friday | Fixed Night Shift (9-hour shift)
Weekly Off: Fixed Sunday and Alternate Saturdays
Transport: Complimentary cab facility provided (both sides)
Employment Type: Full-time, Office-based
Process Type: Blended – Voice and Chat (International)
Position Overview
We are currently seeking enthusiastic and customer-oriented individuals for the position of International Voice and Chat Executive. This role involves interacting with international clients via voice and chat channels, addressing inquiries, and ensuring a positive customer experience. The ideal candidate should possess strong communication skills, basic computer literacy, and the ability to work in a structured night-shift environment.
This opportunity is ideal for candidates looking for a stable, target-free role in a professional office setting, with comprehensive training and growth support provided.
This opportunity is ideal for candidates looking for a stable, target-free role in a professional office setting, with comprehensive training and growth support provided.
Key Responsibilities
Manage inbound and outbound voice calls and live chat support for international customers
Accurately address customer queries and provide relevant product or service information
Document customer interactions and maintain up-to-date records in internal systems
Collaborate with internal teams to ensure prompt and effective resolution of customer concerns
Adhere to standard operating procedures, communication protocols, and quality guidelines
Candidate Profile
Accurately address customer queries and provide relevant product or service information
Document customer interactions and maintain up-to-date records in internal systems
Collaborate with internal teams to ensure prompt and effective resolution of customer concerns
Adhere to standard operating procedures, communication protocols, and quality guidelines
Candidate Profile
Required Skills:
Excellent verbal and written communication skills in English
Ability to multitask and prioritize workload effectively
Basic proficiency in computer applications (MS Office, email tools, etc.)
Strong interpersonal skills and a customer-centric mindset
Willingness to work fixed night shifts (Monday to Friday)
Excellent verbal and written communication skills in English
Ability to multitask and prioritize workload effectively
Basic proficiency in computer applications (MS Office, email tools, etc.)
Strong interpersonal skills and a customer-centric mindset
Willingness to work fixed night shifts (Monday to Friday)
Preferred (Not Mandatory):
Previous experience in an international voice/chat process
Background in customer service or support roles
Previous experience in an international voice/chat process
Background in customer service or support roles
What We Offer
Stable work environment with fixed night shifts and scheduled weekly offs
No targets or sales quotas
Comprehensive training and onboarding support
Office infrastructure and dedicated workstation provided
Direct hiring – no recruitment charges or fees involved
Comprehensive training and onboarding support
Office infrastructure and dedicated workstation provided
Direct hiring – no recruitment charges or fees involved
How to Apply
Interested candidates may share their updated resume or reach out for further details
More information about this International Voice and Chat Executive Job
Please go through the below FAQs to get all answers related to the given International Voice and Chat Executive job
- What are the job requirements to apply for this International Voice and Chat Executive job position?
- Ans: A candidate must have a minimum of fresher as an International Voice and Chat Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 13000 and 20000 Monthly. The Salary will depend on the interview. This International Voice and Chat Executive is a Full Time in Pune.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This International Voice and Chat Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the International Voice and Chat Executive position?
- Ans: There are immediate 1 job openings for International Voice and Chat Executive in our Organisation.
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id2672727
Job Category Tech Support
Locality Address Fatima Nagar
State Maharashtra
Country India
About Company
Kingston Solutions
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